Customer Reviews and Testimonials For MTA Taxis

Testimonials 4.2/5 based on 120 reviews

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GEMMA RUMP

"Great service thank you. "

KEVIN ATTWOOD

"Polite driver who was on time, can’t ask for more than that 👍"

AARON ROOK

"good service, great communication from driver, rang to confirm booking and sent text to say he was on his way. "

HUGO CHAMBERLAIN

"He never turned up"

MUNEEBA NASIR

"Good overall"

TOM WITNEY

"We had a great experience "

SARA HALL

"Great, friendly service! Thank you!"

TRACY PARKER

"Excellent service on Xmas day thank you "

JESMOND SALIBA

"Excellent service "

CHELSEA MARLEY

"Very good service, definitely use again. "

NIALL IGOE

"Excellent driver, punctual and efficient. Clean car. Will use again."

KELLEE

"Excellent service on a return trip booking. Was great to be able to book ahead and pay online. Same courteous driver on both trips. On time. Would use again!"

ANTHONY SMITH

"Currently dealing with you directly regarding this booking."

IVOR DUFFY

"Great, first time and will use again"

PHILIP TROTT

"On the whole good, driver very pleasant nice car and comfortable "

JOANNE DAVIS

"Enjoyable service"

JERRY QUAYLE

"A good service all round."

ROBERT EWING

"Driver spot on time, called ahead, courteous "

JEFFREY PHILLIPS

"Everything went very well, and very pleased with service. "

SHIRIN CREW

"Great driver as always many thanks"

TREVOR MEASDAY

"Driver refused to leave car to ring door buzzer at 1st pick up Driver arrived 15 mins early for return pick up and interrupted the meal by phoning me."

LINDA SHARP

"We were going to have six people, but we ended up with only five people. It was a good thing there was only the five of us and the luggage as we was literally squashed in the taxi. The sixth person would have been running behind us, or we left the luggage behind. The vehicle was far than adequate for what I requested. We Ordered two taxis from another company for our return journey as we felt very let down by your taxi service. "

MARK HANDLEY

"Very good service, thank you. "

JAMES ELFORD

"On time, courteous, drove safely."

EMMA ROSS

"brilliant service "

TELISA LYNCH

"Drover was very helpful."

GARETH SMEDLEY

"-"

PHIL DUFFY

"Very good"

VICTORIA OSULLIVAN

"The driver wasn't friendly and it was a cold morning and he left the windows open throughout journey. We were too nervous to ask him to close them. However he was on time and took us there quickly."

EMMA PARR

"Driver was on time and drove well in bad weather and got us to our destination in good time. Thank you."

ROCHELLE GUSTAVE

"Entirely wonderful journey. Received a call from the driver letting me know he was there, received a text with the drivers license plate, and had my name confirmed by the driver. (Always good practice for the driver to offer the name you booked under so you’re certain you’re getting into the correct car!) Driver was perfectly polite, reconfirmed my destination and drove smoothly and safely. No complaints!"

JON HICKEY

"I had booked my journey for my husband well in advance. He was booked to be collected from my mother in laws house at 12.30am. At 12.10am my husband received a call whilst still travelling asking where he and the other passengers were as he was at the property and there was no one there. Had he knocked on the door he would have realised my mother in door was inside awake, so the lights were on. She could have then explained that he was 20 minutes early. I then get a message from my husband to say that the taxi has been cancelled / despite paying £60 upfront! After several attempts between us we finally made contact with the taxi company. After a lot of toing and froing the taxi driver agreed to still collect them but from a different collection point. They made it home in good time, but a lot of unnecessary distress was caused. Not impressed with MTA taxis and will not be booking with them again. "

JON HICKEY

DAVID BALCOMBE

"Helpful call in advance from driver to confirm time and meeting point"

JOEL MITCHELL

"It was clear the poor chap had a really tight schedule. He was with us 20 mins early and rang every few minutes to hurry us up. He then lost his next job and the trip back felt a bit awkward l. Nice guy but obviously under pressure."

PAULA LEWIS

"A good experience!"

A HILLIER BOOKING THIRDDAY

"-"

MARK LEWIS THIRDDAY

"-"

DAVID THIRDDAY

"-"

JOHANNA THIRDDAY

"-"

CLIVE JENNINGS

"A few minutes late but did call to let us know he was on his way which was a relief . We were initially concerned when there was no taxi waiting as it's the first time we have booked a taxi online. All went ok in the end."

JESSICA TURNER

"On time, good journey, good service - would use again"

JAMES CHEW

"Exactly on time, friendly and got me where I needed early - highly recommended."

JULIETTE GROSS

"good"

JOANNA WHYTE

"I tried to cancel this booking several times but was unable to - pushed around from pillar to post. Will never use again"

BEN COX

"On time with a texi, you get what you asked for. "

LIZ TRUETT

"The driver never turned up."

LIZ TRUETT

"The driver never turned up."

SHIRIN CREW

"Lovely driver. Really friendly. Thank you."

CLAIRE PETTERS

"The car rattled and was filthy, driver was 15 minutes late "

GIUSEPPE CORONA

"Everything was excellent. "

ANNE HOUDUSSE

"The driver was particularly attentive and nice. The drive was smooth and he arranged his schedule to best fit the need for my arrival to the station. I recommend fully"

JEM KALE

"A nice guy but did not know about our booking and area. Also during the journey the driver left the vehicle for a short term without explaining why...as well as unsafe driving at T junctions. I got an email and text from you saying we will be picked up 2.30am. Strange. Thanks "

VESELINA RADOVANOVA

"No comment"

JAMES DIGGES

"We struggled to contact our driver when we landed 30 mins early, which makes you stress when he had already text that he was there , so we thought he had left ... after the stress of calling every number on the email and no one answering and the driver not answering we finally got a call at 9 which was our original pick up time that he was outside! Got there in the end but hard at the time after a 10 hr flight when your over tired and can’t think straight .... end of story was we got picked up by requested time and driver was polite ."

SHIRIN CREW

"Excellent. Thank you."

FRANCESCA LAKE

"Affordable and on time, with pleasant drivers."

GRACE BENTLEY

"Little bit of a mix up with the place of arrival. He did call me to let me know and luckily arrived with enough time for my colleague to get her booked train in time. "

JENNIFER RATTRAY

"Taxi was on time and the car was in good condition. Driver was on mobile for part of the journey to our appointment. Arrived for the return journey on time and we managed to catch our train home. My only problem was the price. "

BONNIE VASCONCELOS

"Good service and a friendly driver."

ETHAN PARKIN

"Driver was very early (to pick us up from our wedding which we didn’t want to leave early) and didn’t wear his seatbelt. The journey was fine though"

VINCENT WARY

"Very nice driver and very good journey"

SLAINE OHALLORAN

"My driver was fine, except that he phoned me repeatedly trying to get me to amend my pickup time to be earlier."

DAVID BOWERS

"Prompt, reliable service. We had tight timescales for the return journey but your driver was there waiting and got us to our destination on time. Thank You."

PAUL CAMIC

"Excellent service. Polite driver, lovely car, would definitely book again. "

OLIVIER CUYPERS

"Nice driver. Contact before the journey. On time. Nice drive."

CHRISTIAN BARANOWICZ

"Lovely chap"

CHRISTIAN BARANOWICZ

"Lovely chap"

DARREN GOFF

"Excellent service."

VIRGILE OLIVE

"superb driver"

ANUPAM AGNIHOTRI

"."

ANUPAM AGNIHOTRI

"."

BEN FEBEN

"Excellent communication and incredibly helpful and flexible"

PAULINE GILES

"Prompt efficient service"

MICHAEL RIVETT

"On time nice ride and safe "

ROBERT CLARK

"I ordered (and paid for) an E Class Mercedes or similar and the car provided was an old Toyota."

JAMES SMITH

"Driver was prompt friendly and got me to my destination quickly and safely "

SAM WOODBRIDGE

"Our taxi did not arrive at all. The office was called and they were closed. It was the taxi to take us home from our wedding day. I will NEVER use this company again. "

FATIMA SIAL

"Really lovely service, defo will take again."

CRAIG COGGLE

"It was good "

PETRA WENZEL

"I noted on my booking that we will arrive with the eurostar - so i would have suggested that it would have been logical that the driver would wait at the ‚eurostar‘ entrance. Which he did not. We are not familiar with the station in ashford - therefor did not know that there is a second entrance. The driver did not open the passengers doors even not the rare door for the luggage. A maximum of unpolitness. "

WENDY VILJOEN

"Driver was very accommodating and polite"

XAVIER FAUQUET

"Excellent service. I recommand"

CIARA KAVANAGH

"Lovely driver. He wheeled our luggage to the car for us. We had a very comfortable journey from the airport to our destination and our return journey was just as pleasant. We will definitely travel this way again now. "

ALISON BENNETT

"Dodgy people carrier/minivan. Am just glad anyone turned up at all and on time. Ashford is difficult to find any taxi company that will turn up. "

WILLIAM JARVIS

"OK"

ALEX RIDDLE

"Arrived 10 mins late - lucky I gave plenty of time for my train. Driver was apologetic "

JENNI

"Great driver. Punctual and friendly. Will use again. Thanks "

ISOBEL PARSONS

"Ended up being over 10 mins early so I felt a little rushed to get ready "

JASMINE MADDOCK

"Driver was fine and on time."

SABRINA CAMPBELL

"perfect for what I needed, no complaints at all "

GIENNADIJ ZIELINSKI

"Amazing service"

DAVID BRYANT

"Highly recommended"

ROBERT MACDONALD

"Iman was brilliant driver. A credit to taxi code."

EVE HALL

"On time, nice driver. "

JO DAVIES

"Driver was on time and very friendly and chatty, will definitely use again. Thank you"

STUART COOPER

"Great Service, will defiantly use again"

PETER TYLDESLEY

"It was good but I paid £1.50 for SMS notifications and didn't receive any. Also quite pricy, but was useful being able to book online."

GIENNADIJ ZIELINSKI

"Very Good service"

NICK BUTCHER

"Good service, friendly, on time. "

DARREN SMITH

"Taxi was on time. Driver was polite. Car was clean and well driven. Will use this service again. "

LUKE WHITE

"Booked two vehicles, midday vehicle good communication , on time and good service. Second vehicle cancelled by email no substitute, poor reliability won't use again if reliability needed."

NORMAN BARNES

"The taxi never showed up and left 7 people stranded at 22:30 on a Saturday night. If I could give NO STARS I most certainly would. Will never use this again."

PAUL TOMKINS CAIRNEY

"MTA Taxis were brilliant. The driver turned up nicely on time both going and coming back. He sent text alerts to say when he was on his way. The driver was very friendly and chatty and helped us with our bags both times. Excellent service would definitely use again."

GEORGE

"Very impressed with service! Would definitely use again. "

GARETH JONES

"Kept in touch. Perfectly polite. Nice car. Arrived on time. Good service."

LAYLA LEE

"Very good"

VERNON ROSSER

"On time and good journey "

KEVIN HAYES

"On time and great contact"

STEPHEN CHEEK

"."

MATTHEW FOREST

"Drivers arrived on time. That's about the only positive aspect I can remember. We had expected a Mercedes Viano as per the booking (paid a little extra for a larger vehicle as this was a special occasion), but the vans used were cramped and uncomfortable with only 6 seats, 3 of which were tip-up. The outbound taxi had music on at full blast in the passenger section and the driver was totally uninterested in us. Meet and greet? He didn't even know where we were going. We had to bang on the glass and ask for the music to be turned down. We were then driven at breakneck speed to the destination. The return journey was nothing short of terrifying, we were hurtled around windy, wet roads, and on two occasions overtaking manoeuvres were made that were nothing short of reckless. As the event organiser I was highly embarrassed to have subjected my guests to such an experience. I had expected something better for the price. £120 to travel 25 miles with no regard to curtesy, comfort or safety. Needless to say I will not be using this service again."

ROSA VASCONCELOS

"The driver was on schedule and carefully confirmed he would do the pick-up as requested, arrived safely and on time to the station. Very good."

RUTH BIRSE

"Very good, thank you for your service in trying conditions!"

SUE BROWN

"Very good service for both outward and return journey. Punctual, friendly service."

GEMMA ARCHER

"Really lovely company! Highly recommend! "

ANDREA VROEMEN-CERMAKOVA

"Driver pleasant -was on time as booked."

BOYER CHRYSTELLE

"you did not come! Did not answer the phone! pay me back quickly! I am waiting for your refund email!!!!!! "

OLIVER BALME

"Fine no problems at all. Punctual and journey time quicker than I thought. Many thanks Oliver."

RIICHIRO YAMAMOTO

"Thank you Boss! you were amazing! we had really good day"

ANDREW MALTBY

"Driver phoned me when he was close by and asked if I was ready 20 minutes before my booking time.He Then said if I wasn't he would wait.I was ready.so get paid Thank you I'll be 5 minutes.He was.Very polite and friendly guy and we talked all the way to my home.Great Proffesional driver also"

GEMMA RUMP

"Great service thank you. "

KEVIN ATTWOOD

"Polite driver who was on time, can’t ask for more than that 👍"

AARON ROOK

"good service, great communication from driver, rang to confirm booking and sent text to say he was on his way. "

HUGO CHAMBERLAIN

"He never turned up"

MUNEEBA NASIR

"Good overall"

TOM WITNEY

"We had a great experience "

SARA HALL

"Great, friendly service! Thank you!"

TRACY PARKER

"Excellent service on Xmas day thank you "

JESMOND SALIBA

"Excellent service "

CHELSEA MARLEY

"Very good service, definitely use again. "

NIALL IGOE

"Excellent driver, punctual and efficient. Clean car. Will use again."

KELLEE

"Excellent service on a return trip booking. Was great to be able to book ahead and pay online. Same courteous driver on both trips. On time. Would use again!"

ANTHONY SMITH

"Currently dealing with you directly regarding this booking."

IVOR DUFFY

"Great, first time and will use again"

PHILIP TROTT

"On the whole good, driver very pleasant nice car and comfortable "

JOANNE DAVIS

"Enjoyable service"

JERRY QUAYLE

"A good service all round."

ROBERT EWING

"Driver spot on time, called ahead, courteous "

JEFFREY PHILLIPS

"Everything went very well, and very pleased with service. "

SHIRIN CREW

"Great driver as always many thanks"

TREVOR MEASDAY

"Driver refused to leave car to ring door buzzer at 1st pick up Driver arrived 15 mins early for return pick up and interrupted the meal by phoning me."

LINDA SHARP

MARK HANDLEY

"Very good service, thank you. "

JAMES ELFORD

"On time, courteous, drove safely."

EMMA ROSS

"brilliant service "

TELISA LYNCH

"Drover was very helpful."

GARETH SMEDLEY

"-"

PHIL DUFFY

"Very good"

VICTORIA OSULLIVAN

"The driver wasn't friendly and it was a cold morning and he left the windows open throughout journey. We were too nervous to ask him to close them. However he was on time and took us there quickly."

EMMA PARR

"Driver was on time and drove well in bad weather and got us to our destination in good time. Thank you."

ROCHELLE GUSTAVE

JON HICKEY

DAVID BALCOMBE

"Helpful call in advance from driver to confirm time and meeting point"

JOEL MITCHELL

PAULA LEWIS

"A good experience!"

A HILLIER BOOKING THIRDDAY

"-"

MARK LEWIS THIRDDAY

"-"

DAVID THIRDDAY

"-"

JOHANNA THIRDDAY

"-"

CLIVE JENNINGS

JESSICA TURNER

"On time, good journey, good service - would use again"

JAMES CHEW

"Exactly on time, friendly and got me where I needed early - highly recommended."

JULIETTE GROSS

"good"

JOANNA WHYTE

"I tried to cancel this booking several times but was unable to - pushed around from pillar to post. Will never use again"

BEN COX

"On time with a texi, you get what you asked for. "

LIZ TRUETT

"The driver never turned up."

LIZ TRUETT

"The driver never turned up."

SHIRIN CREW

"Lovely driver. Really friendly. Thank you."

CLAIRE PETTERS

"The car rattled and was filthy, driver was 15 minutes late "

GIUSEPPE CORONA

"Everything was excellent. "

ANNE HOUDUSSE

"The driver was particularly attentive and nice. The drive was smooth and he arranged his schedule to best fit the need for my arrival to the station. I recommend fully"

JEM KALE

VESELINA RADOVANOVA

"No comment"

JAMES DIGGES

SHIRIN CREW

"Excellent. Thank you."

FRANCESCA LAKE

"Affordable and on time, with pleasant drivers."

GRACE BENTLEY

"Little bit of a mix up with the place of arrival. He did call me to let me know and luckily arrived with enough time for my colleague to get her booked train in time. "

JENNIFER RATTRAY

BONNIE VASCONCELOS

"Good service and a friendly driver."

ETHAN PARKIN

"Driver was very early (to pick us up from our wedding which we didn’t want to leave early) and didn’t wear his seatbelt. The journey was fine though"

VINCENT WARY

"Very nice driver and very good journey"

SLAINE OHALLORAN

"My driver was fine, except that he phoned me repeatedly trying to get me to amend my pickup time to be earlier."

DAVID BOWERS

"Prompt, reliable service. We had tight timescales for the return journey but your driver was there waiting and got us to our destination on time. Thank You."

PAUL CAMIC

"Excellent service. Polite driver, lovely car, would definitely book again. "

OLIVIER CUYPERS

"Nice driver. Contact before the journey. On time. Nice drive."

CHRISTIAN BARANOWICZ

"Lovely chap"

CHRISTIAN BARANOWICZ

"Lovely chap"

DARREN GOFF

"Excellent service."

VIRGILE OLIVE

"superb driver"

ANUPAM AGNIHOTRI

"."

ANUPAM AGNIHOTRI

"."

BEN FEBEN

"Excellent communication and incredibly helpful and flexible"

PAULINE GILES

"Prompt efficient service"

MICHAEL RIVETT

"On time nice ride and safe "

ROBERT CLARK

"I ordered (and paid for) an E Class Mercedes or similar and the car provided was an old Toyota."

JAMES SMITH

"Driver was prompt friendly and got me to my destination quickly and safely "

SAM WOODBRIDGE

"Our taxi did not arrive at all. The office was called and they were closed. It was the taxi to take us home from our wedding day. I will NEVER use this company again. "

FATIMA SIAL

"Really lovely service, defo will take again."

CRAIG COGGLE

"It was good "

PETRA WENZEL

WENDY VILJOEN

"Driver was very accommodating and polite"

XAVIER FAUQUET

"Excellent service. I recommand"

CIARA KAVANAGH

ALISON BENNETT

"Dodgy people carrier/minivan. Am just glad anyone turned up at all and on time. Ashford is difficult to find any taxi company that will turn up. "

WILLIAM JARVIS

"OK"

ALEX RIDDLE

"Arrived 10 mins late - lucky I gave plenty of time for my train. Driver was apologetic "

JENNI

"Great driver. Punctual and friendly. Will use again. Thanks "

ISOBEL PARSONS

"Ended up being over 10 mins early so I felt a little rushed to get ready "

JASMINE MADDOCK

"Driver was fine and on time."

SABRINA CAMPBELL

"perfect for what I needed, no complaints at all "

GIENNADIJ ZIELINSKI

"Amazing service"

DAVID BRYANT

"Highly recommended"

ROBERT MACDONALD

"Iman was brilliant driver. A credit to taxi code."

EVE HALL

"On time, nice driver. "

JO DAVIES

"Driver was on time and very friendly and chatty, will definitely use again. Thank you"

STUART COOPER

"Great Service, will defiantly use again"

PETER TYLDESLEY

"It was good but I paid £1.50 for SMS notifications and didn't receive any. Also quite pricy, but was useful being able to book online."

GIENNADIJ ZIELINSKI

"Very Good service"

NICK BUTCHER

"Good service, friendly, on time. "

DARREN SMITH

"Taxi was on time. Driver was polite. Car was clean and well driven. Will use this service again. "

LUKE WHITE

"Booked two vehicles, midday vehicle good communication , on time and good service. Second vehicle cancelled by email no substitute, poor reliability won't use again if reliability needed."

NORMAN BARNES

"The taxi never showed up and left 7 people stranded at 22:30 on a Saturday night. If I could give NO STARS I most certainly would. Will never use this again."

PAUL TOMKINS CAIRNEY

GEORGE

"Very impressed with service! Would definitely use again. "

GARETH JONES

"Kept in touch. Perfectly polite. Nice car. Arrived on time. Good service."

LAYLA LEE

"Very good"

VERNON ROSSER

"On time and good journey "

KEVIN HAYES

"On time and great contact"

STEPHEN CHEEK

"."

MATTHEW FOREST

ROSA VASCONCELOS

"The driver was on schedule and carefully confirmed he would do the pick-up as requested, arrived safely and on time to the station. Very good."

RUTH BIRSE

"Very good, thank you for your service in trying conditions!"

SUE BROWN

"Very good service for both outward and return journey. Punctual, friendly service."

GEMMA ARCHER

"Really lovely company! Highly recommend! "

ANDREA VROEMEN-CERMAKOVA

"Driver pleasant -was on time as booked."

BOYER CHRYSTELLE

"you did not come! Did not answer the phone! pay me back quickly! I am waiting for your refund email!!!!!! "

OLIVER BALME

"Fine no problems at all. Punctual and journey time quicker than I thought. Many thanks Oliver."

RIICHIRO YAMAMOTO

"Thank you Boss! you were amazing! we had really good day"

ANDREW MALTBY

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What our customers say

Testimonials 4.2/5 based on 120 reviews