Customer Reviews and Testimonials For MTA Taxis

Testimonials 4.2/5 based on 251 reviews

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KIT MACINNES-MANBY

"All good"

DAVID JOHNSON

"Easy to book and on time. The driver phoned me when he arrived and I also recieved a text message too. Perfect service"

HARRIET ONSLOW

"He was a littlelate but texted beforehand to warn me so it wasn't a problem."

SJB

"Brilliant friendly service"

JANE BURNS

"Received a text to say he’d started the journey , then another to say he was 13 mins away . Was very patient while waiting for all passengers after leaving a wedding reception. Good prompt reliable service. Thank you "

CHRISTABEL TANNER

"I think the car was in the shop being fixed but I didn’t mind the journey was great "

SHARON NORMAN

"Happy with service provided"

JAMES LEONARD

"Miah was great - turned up on time with a spotlessly clean wagon for 6 and then picked us up again at the appointed hour. Would definitely use him again. "

BHUPESH CHHABRA

"Yes good driver"

LIZA DA COSTA TRELEAVEN

"Taxi never arrived, phoned to ask where he was and he was rude and refused to get a taxi to me"

JAMIE COX

"Good service"

JOSEPH SMITH

"You sent the 7 seater not the Mercedes that I ordered as my wife had a job to get in the vehicle to high. That why I ordered a Merc. "

ELLIE SHRUBSOLE

"did not arrive was cancelled last min awaiting refund "

TARA SCRIVENER

"Good and happy with the service! "

ANITA PAVIC

"The driver was a bit pushy about needing to wait additional 5 minutes until I was done with the vet appointment- I was a bit annoyed by that given I paid £30 for literally 1mile drive "

NICK TUNNELL

"Driver was 15 mins late"

BRYAN STRANGE

"We did not have the 6 seater as promised. One of our party had mobility problems. "

NAFIU LIADI

"Good experience with the drive"

CHRISTINE WEBB

"Excellent"

LASHIYA MATTOO

"Good service"

SHAZIL MALIK

"i missed my train because your driver didn’t bother turning up. don’t even know if he turned up cause i had to run the 1 and a half mile journey with a cricket bag on in under 10 mins. Thanks for that. great service. fuck off i will NOT be leaving you a tip you shmuck."

SHAZIL MALIK

REBECCA WOOLLARD

"Driver was polite and on time but there was no child seat as requested and the car was not the same standard as I’d booked. Not impressed by your service at all. "

JAMIE PHIPPS

"Arrived at my destination quicker than expected which was a pleasant surprise "

ELEANOR PRYTHERCH

"On time and very polite. "

SHANE LAWRENCE

"Was ok. "

SHIRLEY MCNALLY

"Lovely driver! What a guy! Really looked after my mum who is disabled. He was very patient with her and ensured she was back safely before leaving "

TOBY THENAT

"Very good service"

ROBERT SMITH

"Very positive, no complaints what so ever"

RANA DIAS

"Very good service"

RICHARD GRAVES

"Excellent"

JAMIE KEEN

"Great"

LUKE PELL

"Really wonderful driver, friendly, communicative and prompt. A pleasure."

GEORGINA SYKES

"Taxi was on time and in the car we expected. Driver drove right up behind another car which had P plates, a recently passed driver. I found this to be erratic and dangerous. He also sped on several parts of the journey, often driving too close to other cars. He was also using his phone (for sat nav) whilst driving which was unnerving. We were glad to get home in one piece but won't be leaving a tip for the driver - except maybe to slow down!! "

CHRIS DINSMORE

"Booked taxi for 7am as I had to be in hospital by 7.30driver turned up at 7.52 then tried to charge me again"

DAVID MORGAN

"Excellent "

SALLY HILL

"Excellent service and we would always use this company again."

ANDREW JORDAN

"There was nothing wrong with the driver but the booking service was awful. Payed way too much, then got a call asking for more money, very rude and not interested in anything I said. Do not use taxicode "

DIANA TUMOVA

"Driver was few minutes late but no issue. Gentleman was very polite, all service was great. "

CLAUDINE MUNRO-LAFON

"."

ANNABEL FERRIMAN

"Very good serivce."

BEN STONE

"After finding out a friend had tested positive for covid who was supposed to be travelling with us on the day of the trip, they would not refund any of the pre-paid £202 booking fee. This is extremely frustrating. I spent hours on the phone to someone who was very rude and unhelpful. The trip was cancelled 5 hours in advance of the collection with the main office. They then failed to tell the driver who still arrived to collect us who then got angry with my wife when he found out the trip was cancelled. Very very poor service, would not use this service again or recommend anyone to! Disgusting service."

MARIA VILLABLANCA

"Very good service"

MARGUERITE THEBAULT

"It was a good experience "

MARGUERITE THEBAULT

"It was a good experience "

GEORGE VITTAY

"The driver was OK and the car was tidy. I have a problem with the fare. It was close to £300 which I found too expensive. I mad e a mistake when booking and booked the cab for 5.45 am. I corrected it later in an e-mail to 5.45pm and return before midnight. Just wondering whether the calculations were made on the higher rate i.e. before 07.00am? I gave a cash tip to the driver."

CHRIS ARNOTT

"Brilliant service, turned up early and was happy to wait. "

CLAIRE CONEY

"Comfortable journey. I got to my destination in time. Would use the sevice again and would recommendation."

ANGUS BROGAN

"Very good service."

SHARON SMITH

"Very positive, easy to book and taxi was on time. Would use again."

ELLA ALLEN

"Good"

HOLLY BATES

"Was amazing very polite driver would recommend "

ALEX ALVES

"He called me before I arrived (on time) and wasn't answering his phone and was late"

IAN PAWLIK

"OK will use again"

JOHN COLLINS

"Very good all round, the driver waited whilst we got our group & luggage together."

CONOR HUNT

"Loveliest driver and bang on time "

REBECCA BATES

"Experience was brilliant and on time. Driver took time to find me as I got lost as was unsure on the area. Will be using this service again. Thank you so much "

GEORGE MARKUS

"Friendly driver, really on time, safe driving."

ANDREW WATSON

"Boss man was great "

MIKE BENNETT

"Meet & Greet service not provided. Driver was not waiting for us and I had to keep ringing to tell him I expect to be picked up from the drop off zone as advertised. With one passenger in a wheelchair and unable to walk it was only thanks to Gatwick special assistance that we were able to get to where the taxi was and that was after 30 minutes of ringing the driver. Would not use this company again."

CORINA COCKETT-ROBINSON

"Polite, helpful and all around Good service "

KEVIN REARDON

"Excellent service very pleased"

CHARLIE MARTIN

"Was on time but a little earlier than expected. Drivers were friendly and communicated well if unable to find address."

JESSICA MCCAFFERTY

"Not 5 stars just because driver phoned beforehand to change pick up time. I agreed as we could do the time, but feels like it was changed for his own benefit."

EMMA

"Arrived on time "

ALISON ADAMS

"Great service "

ROB JOHNSON

"Very good service "

MATTHEW KURIYAN

"The driver was friendly and made the experience very pleasant"

GLENN HARE

"Very good . Driver was early/on-time and offered to help with luggage. Was very polite. Very pleased with service and would use again"

WILLIAM ALDRIDGE

"Firstly, I tried to cancel this trip, literally a few hours after booking it as i was offered a lift by a friend, only to be told point blank i would get zero refund. On this basis alone, i will never use the company again. I then was waiting outside the station with no taxi, checked my emails and realised there was no indication of the car/number plate/driver i should expect to see. I tried the 2 contact numbers from my confirmation email. One just rang through multiple times. The other got through to a drunk sounding woman who put the phone down on me straight away. Whilst in the middle of trying to arrange alternative transport, i get a call from a random number to say my taxi is on its way. The driver, who was nice enough to be fair to him, then clearly tried to make up for lost time by driving uncomfortably fast around blind country lanes. In summary, it got me from A to B, not cheaply, and with the worst customer service i have experienced in a long time. Terrible company. Never again "

ANTZELA NOKA

"The driver was very polite and helpful "

DAVID MUIR

"Excellent"

VICKY CHASTON

"Thank you"

CLAIRE BYATT

"The vehicle was a 7 seater not an 8 seater . The driver arrived 30mins early and wanted us to leave our event early to go meet him. The vehicle was very very warm inside and made the journey uncomfortable. Unfortunately the driving was also had a lot to be desired I and the fellow passengers were very anxious the whole trip and would not want to repeat it again. The vehicle was clean and the driver was polite."

CLAIRE BYATT

ED SMITH

"Excellent"

JAMES FURNELL

"Very professional "

DAVID RATTIGAN

"DO NOT USE THIS COMPANY!! I paid for a suited chauffeur and an S class Mercedes to take the bride and her mother to the wedding venue. Got a dirty car inside and out with a scruffy driver wearing jeans and baseball cap. The fully liveried taxi arrived half an hour late, driver didn't have the courtesy to apologise or even open the car door for the bride and her mother got, lost on the way to the venue and had to ask the bride to navigate!!! Ruined the start to the wedding. Totally unprofessional. Failed to reply to my complaint in line with their own policy and have now refused a refund. I have to give 1 star as it won't allow me to give less. And this is only half the story......USELESS."

PETER SHOWELL

"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "

PETER SHOWELL

"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "

TONI WHYTON

"Was only 5 minutes late which is impressive in Ashford. Felt safe and confident with this driver. Please pass on my thanks to him again."

BRONWEN LAING

"No problems and lovely driver"

DEBRA OHARE

"The service was ok but when booking this executive car to pick up the bride snd groom I didn’t realise it would have “taxi” on the roof. I could have ordered a local taxi firm which many people did. This cost them 22 pounds. I paid 45 no difference in the service at all so was shocked at the difference in price to be honest. "

HUGH COLLINS

"Overall good service "

DAN HAWKES

"On time, professional. Covid safe. Good driver"

PIA SMITH-BOQUIEN

"Course didn’t happen, need a refund please. "

PIA SMITH-BOQUIEN

"Course didn’t happen, need a refund please. "

JENNY TAYLOR

"Would recommend "

DANIEL OUTHWAITE

"Great service!"

OLIVER BLOCK

"Vehicle came at 11:15 booked for 23:15 and then called head office and was refused ability to delay or refund the travel."

DEREK MCLEAN

"The car was quite old and tired. So not really executive level transport for the price. A local cab (which it was) would have been much cheaper. "

GRANT MACDONALD

"Very good service"

DAN NASH

"Driver arrived on time and the journey was comfortable. "

LILY COWDRY

"The taxi never showed up and I have not been issued a refund"

LILY COWDRY

"The taxi never showed up and I have not been issued a refund"

JAMES POWIS

"Bang on time, pleasant driver, nice comfortable ride "

ISABEL WARMAN

"lovely friendly driver and on time "

JAMIE BENTLEY

"Driver arrived early. Left at 15:16. Booking was for 15:15. Then hung up the phone on me after giving me an excuse that he had to do the school run. On your terms it says the driver will wait up to 15 mins and 45 mins if it’s an airport. I’m very pleased I didn’t prepay and I will never use this service again. Don’t bother sending me a voucher. "

KHALED ALHUNEIDI

"Excellent polite driver"

ISABEL WARMAN

"friendly driver on time and good journey"

JONATHAN NIXON

"Very good"

GEOFFREY RIDDELL

"Driver phoned ahead to ensure I was ready. Tipped driver personally."

IVAN RODRIGUES

"Timely & Efficient."

ALISTAIR LAIDLAW

"V good"

JOHN BLAIR

"Excellent service with a great driver"

ATTILA CSOKA

"All OK."

NIGEL MANNERING

"Very polite gentleman "

RACHEL BECKFORD

"He arrived on time and was polite. "

LIAM AYLOTT

"Fantastic service :)"

JACOB GREEN

"Brilliant service, cheers to our driver"

IOAN PLESA

"Driver even called the night before to confirm booking - great service"

ADAM DENNIS

"Brilliant service, fast, efficient and very professional."

MATTHEW CABLE

" All good"

SEAN JONES

"On time. Clean vehicle "

GARY PALLIN

" good thank you"

GLENN ROBINSON

"I "

TIM JAMES

"Quick, easy, punctual and professional. Thank you!"

EDWARD CRUTCHLEY

"Great driver. On time, courteous and would defiantly recommend. "

MERITXELL TORRO

"Super friendly guy, put the radio on full volume when Rihanna came on, despite looking like he really wasn't that into it. He even picked us up even though my boyfriend chose the wrong day. What a legend."

MUNEEBA NASIR

"Excellent Driver, Very Comfortable Ride"

NICHOLAS CHARALAMBOUS

"friendly driver."

SIMON

"Reliable... Professional "

MORNE DUVENAGE

"Driver was a few minutes late due to traffic, however he was a very pleasant friendly gentleman"

HELEN NETHERTON

"The journey itself was fine, and I had allowed enough in my booking to ensure I wasn't late. I was emailed asking for my mobile number - I didn't see the email until about 8 minutes after it had been sent, and it seemed silly as I thought my mobile number would have been passed on to the driver somehow through the booking system."

SAM MORTIMER

"Very positivie experience, driver was always on time and also able to provide a return journey for me as well"

JULIE COURT

"Excellent service"

JULIE COURT

"On time, nice driver Very pleased"

JULIE COURT

"All round good service"

JULIE COURT

"All good"

MARTINA POZZOLI

"Very good. Fast and on time"

SHIRIN CREW

"Lovely chap as always."

GEMMA RUMP

"Great service thank you. "

KEVIN ATTWOOD

"Polite driver who was on time, can’t ask for more than that 👍"

AARON ROOK

"good service, great communication from driver, rang to confirm booking and sent text to say he was on his way. "

HUGO CHAMBERLAIN

"He never turned up"

MUNEEBA NASIR

"Good overall"

TOM WITNEY

"We had a great experience "

SARA HALL

"Great, friendly service! Thank you!"

TRACY PARKER

"Excellent service on Xmas day thank you "

JESMOND SALIBA

"Excellent service "

CHELSEA MARLEY

"Very good service, definitely use again. "

NIALL IGOE

"Excellent driver, punctual and efficient. Clean car. Will use again."

KELLEE

"Excellent service on a return trip booking. Was great to be able to book ahead and pay online. Same courteous driver on both trips. On time. Would use again!"

ANTHONY SMITH

"Currently dealing with you directly regarding this booking."

IVOR DUFFY

"Great, first time and will use again"

PHILIP TROTT

"On the whole good, driver very pleasant nice car and comfortable "

JOANNE DAVIS

"Enjoyable service"

JERRY QUAYLE

"A good service all round."

ROBERT EWING

"Driver spot on time, called ahead, courteous "

JEFFREY PHILLIPS

"Everything went very well, and very pleased with service. "

SHIRIN CREW

"Great driver as always many thanks"

TREVOR MEASDAY

"Driver refused to leave car to ring door buzzer at 1st pick up Driver arrived 15 mins early for return pick up and interrupted the meal by phoning me."

LINDA SHARP

"We were going to have six people, but we ended up with only five people. It was a good thing there was only the five of us and the luggage as we was literally squashed in the taxi. The sixth person would have been running behind us, or we left the luggage behind. The vehicle was far than adequate for what I requested. We Ordered two taxis from another company for our return journey as we felt very let down by your taxi service. "

MARK HANDLEY

"Very good service, thank you. "

JAMES ELFORD

"On time, courteous, drove safely."

EMMA ROSS

"brilliant service "

TELISA LYNCH

"Drover was very helpful."

GARETH SMEDLEY

"-"

PHIL DUFFY

"Very good"

VICTORIA OSULLIVAN

"The driver wasn't friendly and it was a cold morning and he left the windows open throughout journey. We were too nervous to ask him to close them. However he was on time and took us there quickly."

EMMA PARR

"Driver was on time and drove well in bad weather and got us to our destination in good time. Thank you."

ROCHELLE GUSTAVE

"Entirely wonderful journey. Received a call from the driver letting me know he was there, received a text with the drivers license plate, and had my name confirmed by the driver. (Always good practice for the driver to offer the name you booked under so you’re certain you’re getting into the correct car!) Driver was perfectly polite, reconfirmed my destination and drove smoothly and safely. No complaints!"

JON HICKEY

"I had booked my journey for my husband well in advance. He was booked to be collected from my mother in laws house at 12.30am. At 12.10am my husband received a call whilst still travelling asking where he and the other passengers were as he was at the property and there was no one there. Had he knocked on the door he would have realised my mother in door was inside awake, so the lights were on. She could have then explained that he was 20 minutes early. I then get a message from my husband to say that the taxi has been cancelled / despite paying £60 upfront! After several attempts between us we finally made contact with the taxi company. After a lot of toing and froing the taxi driver agreed to still collect them but from a different collection point. They made it home in good time, but a lot of unnecessary distress was caused. Not impressed with MTA taxis and will not be booking with them again. "

JON HICKEY

DAVID BALCOMBE

"Helpful call in advance from driver to confirm time and meeting point"

JOEL MITCHELL

"It was clear the poor chap had a really tight schedule. He was with us 20 mins early and rang every few minutes to hurry us up. He then lost his next job and the trip back felt a bit awkward l. Nice guy but obviously under pressure."

PAULA LEWIS

"A good experience!"

A HILLIER BOOKING THIRDDAY

"-"

MARK LEWIS THIRDDAY

"-"

DAVID THIRDDAY

"-"

JOHANNA THIRDDAY

"-"

CLIVE JENNINGS

"A few minutes late but did call to let us know he was on his way which was a relief . We were initially concerned when there was no taxi waiting as it's the first time we have booked a taxi online. All went ok in the end."

JESSICA TURNER

"On time, good journey, good service - would use again"

JAMES CHEW

"Exactly on time, friendly and got me where I needed early - highly recommended."

JULIETTE GROSS

"good"

JOANNA WHYTE

"I tried to cancel this booking several times but was unable to - pushed around from pillar to post. Will never use again"

BEN COX

"On time with a texi, you get what you asked for. "

LIZ TRUETT

"The driver never turned up."

LIZ TRUETT

"The driver never turned up."

SHIRIN CREW

"Lovely driver. Really friendly. Thank you."

CLAIRE PETTERS

"The car rattled and was filthy, driver was 15 minutes late "

GIUSEPPE CORONA

"Everything was excellent. "

ANNE HOUDUSSE

"The driver was particularly attentive and nice. The drive was smooth and he arranged his schedule to best fit the need for my arrival to the station. I recommend fully"

JEM KALE

"A nice guy but did not know about our booking and area. Also during the journey the driver left the vehicle for a short term without explaining why...as well as unsafe driving at T junctions. I got an email and text from you saying we will be picked up 2.30am. Strange. Thanks "

VESELINA RADOVANOVA

"No comment"

JAMES DIGGES

"We struggled to contact our driver when we landed 30 mins early, which makes you stress when he had already text that he was there , so we thought he had left ... after the stress of calling every number on the email and no one answering and the driver not answering we finally got a call at 9 which was our original pick up time that he was outside! Got there in the end but hard at the time after a 10 hr flight when your over tired and can’t think straight .... end of story was we got picked up by requested time and driver was polite ."

SHIRIN CREW

"Excellent. Thank you."

FRANCESCA LAKE

"Affordable and on time, with pleasant drivers."

GRACE BENTLEY

"Little bit of a mix up with the place of arrival. He did call me to let me know and luckily arrived with enough time for my colleague to get her booked train in time. "

JENNIFER RATTRAY

"Taxi was on time and the car was in good condition. Driver was on mobile for part of the journey to our appointment. Arrived for the return journey on time and we managed to catch our train home. My only problem was the price. "

BONNIE VASCONCELOS

"Good service and a friendly driver."

ETHAN PARKIN

"Driver was very early (to pick us up from our wedding which we didn’t want to leave early) and didn’t wear his seatbelt. The journey was fine though"

VINCENT WARY

"Very nice driver and very good journey"

SLAINE OHALLORAN

"My driver was fine, except that he phoned me repeatedly trying to get me to amend my pickup time to be earlier."

DAVID BOWERS

"Prompt, reliable service. We had tight timescales for the return journey but your driver was there waiting and got us to our destination on time. Thank You."

PAUL CAMIC

"Excellent service. Polite driver, lovely car, would definitely book again. "

OLIVIER CUYPERS

"Nice driver. Contact before the journey. On time. Nice drive."

CHRISTIAN BARANOWICZ

"Lovely chap"

CHRISTIAN BARANOWICZ

"Lovely chap"

DARREN GOFF

"Excellent service."

VIRGILE OLIVE

"superb driver"

ANUPAM AGNIHOTRI

"."

ANUPAM AGNIHOTRI

"."

BEN FEBEN

"Excellent communication and incredibly helpful and flexible"

PAULINE GILES

"Prompt efficient service"

MICHAEL RIVETT

"On time nice ride and safe "

ROBERT CLARK

"I ordered (and paid for) an E Class Mercedes or similar and the car provided was an old Toyota."

JAMES SMITH

"Driver was prompt friendly and got me to my destination quickly and safely "

SAM WOODBRIDGE

"Our taxi did not arrive at all. The office was called and they were closed. It was the taxi to take us home from our wedding day. I will NEVER use this company again. "

FATIMA SIAL

"Really lovely service, defo will take again."

CRAIG COGGLE

"It was good "

PETRA WENZEL

"I noted on my booking that we will arrive with the eurostar - so i would have suggested that it would have been logical that the driver would wait at the ‚eurostar‘ entrance. Which he did not. We are not familiar with the station in ashford - therefor did not know that there is a second entrance. The driver did not open the passengers doors even not the rare door for the luggage. A maximum of unpolitness. "

WENDY VILJOEN

"Driver was very accommodating and polite"

XAVIER FAUQUET

"Excellent service. I recommand"

CIARA KAVANAGH

"Lovely driver. He wheeled our luggage to the car for us. We had a very comfortable journey from the airport to our destination and our return journey was just as pleasant. We will definitely travel this way again now. "

ALISON BENNETT

"Dodgy people carrier/minivan. Am just glad anyone turned up at all and on time. Ashford is difficult to find any taxi company that will turn up. "

WILLIAM JARVIS

"OK"

ALEX RIDDLE

"Arrived 10 mins late - lucky I gave plenty of time for my train. Driver was apologetic "

JENNI

"Great driver. Punctual and friendly. Will use again. Thanks "

ISOBEL PARSONS

"Ended up being over 10 mins early so I felt a little rushed to get ready "

JASMINE MADDOCK

"Driver was fine and on time."

SABRINA CAMPBELL

"perfect for what I needed, no complaints at all "

GIENNADIJ ZIELINSKI

"Amazing service"

DAVID BRYANT

"Highly recommended"

ROBERT MACDONALD

"Iman was brilliant driver. A credit to taxi code."

EVE HALL

"On time, nice driver. "

JO DAVIES

"Driver was on time and very friendly and chatty, will definitely use again. Thank you"

STUART COOPER

"Great Service, will defiantly use again"

PETER TYLDESLEY

"It was good but I paid £1.50 for SMS notifications and didn't receive any. Also quite pricy, but was useful being able to book online."

GIENNADIJ ZIELINSKI

"Very Good service"

NICK BUTCHER

"Good service, friendly, on time. "

DARREN SMITH

"Taxi was on time. Driver was polite. Car was clean and well driven. Will use this service again. "

LUKE WHITE

"Booked two vehicles, midday vehicle good communication , on time and good service. Second vehicle cancelled by email no substitute, poor reliability won't use again if reliability needed."

NORMAN BARNES

"The taxi never showed up and left 7 people stranded at 22:30 on a Saturday night. If I could give NO STARS I most certainly would. Will never use this again."

PAUL TOMKINS CAIRNEY

"MTA Taxis were brilliant. The driver turned up nicely on time both going and coming back. He sent text alerts to say when he was on his way. The driver was very friendly and chatty and helped us with our bags both times. Excellent service would definitely use again."

GEORGE

"Very impressed with service! Would definitely use again. "

GARETH JONES

"Kept in touch. Perfectly polite. Nice car. Arrived on time. Good service."

LAYLA LEE

"Very good"

VERNON ROSSER

"On time and good journey "

KEVIN HAYES

"On time and great contact"

STEPHEN CHEEK

"."

MATTHEW FOREST

"Drivers arrived on time. That's about the only positive aspect I can remember. We had expected a Mercedes Viano as per the booking (paid a little extra for a larger vehicle as this was a special occasion), but the vans used were cramped and uncomfortable with only 6 seats, 3 of which were tip-up. The outbound taxi had music on at full blast in the passenger section and the driver was totally uninterested in us. Meet and greet? He didn't even know where we were going. We had to bang on the glass and ask for the music to be turned down. We were then driven at breakneck speed to the destination. The return journey was nothing short of terrifying, we were hurtled around windy, wet roads, and on two occasions overtaking manoeuvres were made that were nothing short of reckless. As the event organiser I was highly embarrassed to have subjected my guests to such an experience. I had expected something better for the price. £120 to travel 25 miles with no regard to curtesy, comfort or safety. Needless to say I will not be using this service again."

ROSA VASCONCELOS

"The driver was on schedule and carefully confirmed he would do the pick-up as requested, arrived safely and on time to the station. Very good."

RUTH BIRSE

"Very good, thank you for your service in trying conditions!"

SUE BROWN

"Very good service for both outward and return journey. Punctual, friendly service."

GEMMA ARCHER

"Really lovely company! Highly recommend! "

ANDREA VROEMEN-CERMAKOVA

"Driver pleasant -was on time as booked."

BOYER CHRYSTELLE

"you did not come! Did not answer the phone! pay me back quickly! I am waiting for your refund email!!!!!! "

OLIVER BALME

"Fine no problems at all. Punctual and journey time quicker than I thought. Many thanks Oliver."

RIICHIRO YAMAMOTO

"Thank you Boss! you were amazing! we had really good day"

ANDREW MALTBY

"Driver phoned me when he was close by and asked if I was ready 20 minutes before my booking time.He Then said if I wasn't he would wait.I was ready.so get paid Thank you I'll be 5 minutes.He was.Very polite and friendly guy and we talked all the way to my home.Great Proffesional driver also"

KIT MACINNES-MANBY

"All good"

DAVID JOHNSON

"Easy to book and on time. The driver phoned me when he arrived and I also recieved a text message too. Perfect service"

HARRIET ONSLOW

"He was a littlelate but texted beforehand to warn me so it wasn't a problem."

SJB

"Brilliant friendly service"

JANE BURNS

CHRISTABEL TANNER

"I think the car was in the shop being fixed but I didn’t mind the journey was great "

SHARON NORMAN

"Happy with service provided"

JAMES LEONARD

"Miah was great - turned up on time with a spotlessly clean wagon for 6 and then picked us up again at the appointed hour. Would definitely use him again. "

BHUPESH CHHABRA

"Yes good driver"

LIZA DA COSTA TRELEAVEN

"Taxi never arrived, phoned to ask where he was and he was rude and refused to get a taxi to me"

JAMIE COX

"Good service"

JOSEPH SMITH

"You sent the 7 seater not the Mercedes that I ordered as my wife had a job to get in the vehicle to high. That why I ordered a Merc. "

ELLIE SHRUBSOLE

"did not arrive was cancelled last min awaiting refund "

TARA SCRIVENER

"Good and happy with the service! "

ANITA PAVIC

"The driver was a bit pushy about needing to wait additional 5 minutes until I was done with the vet appointment- I was a bit annoyed by that given I paid £30 for literally 1mile drive "

NICK TUNNELL

"Driver was 15 mins late"

BRYAN STRANGE

"We did not have the 6 seater as promised. One of our party had mobility problems. "

NAFIU LIADI

"Good experience with the drive"

CHRISTINE WEBB

"Excellent"

LASHIYA MATTOO

"Good service"

SHAZIL MALIK

REBECCA WOOLLARD

"Driver was polite and on time but there was no child seat as requested and the car was not the same standard as I’d booked. Not impressed by your service at all. "

JAMIE PHIPPS

"Arrived at my destination quicker than expected which was a pleasant surprise "

ELEANOR PRYTHERCH

"On time and very polite. "

SHANE LAWRENCE

"Was ok. "

SHIRLEY MCNALLY

"Lovely driver! What a guy! Really looked after my mum who is disabled. He was very patient with her and ensured she was back safely before leaving "

TOBY THENAT

"Very good service"

ROBERT SMITH

"Very positive, no complaints what so ever"

RANA DIAS

"Very good service"

RICHARD GRAVES

"Excellent"

JAMIE KEEN

"Great"

LUKE PELL

"Really wonderful driver, friendly, communicative and prompt. A pleasure."

GEORGINA SYKES

CHRIS DINSMORE

"Booked taxi for 7am as I had to be in hospital by 7.30driver turned up at 7.52 then tried to charge me again"

DAVID MORGAN

"Excellent "

SALLY HILL

"Excellent service and we would always use this company again."

ANDREW JORDAN

DIANA TUMOVA

"Driver was few minutes late but no issue. Gentleman was very polite, all service was great. "

CLAUDINE MUNRO-LAFON

"."

ANNABEL FERRIMAN

"Very good serivce."

BEN STONE

MARIA VILLABLANCA

"Very good service"

MARGUERITE THEBAULT

"It was a good experience "

MARGUERITE THEBAULT

"It was a good experience "

GEORGE VITTAY

CHRIS ARNOTT

"Brilliant service, turned up early and was happy to wait. "

CLAIRE CONEY

"Comfortable journey. I got to my destination in time. Would use the sevice again and would recommendation."

ANGUS BROGAN

"Very good service."

SHARON SMITH

"Very positive, easy to book and taxi was on time. Would use again."

ELLA ALLEN

"Good"

HOLLY BATES

"Was amazing very polite driver would recommend "

ALEX ALVES

"He called me before I arrived (on time) and wasn't answering his phone and was late"

IAN PAWLIK

"OK will use again"

JOHN COLLINS

"Very good all round, the driver waited whilst we got our group & luggage together."

CONOR HUNT

"Loveliest driver and bang on time "

REBECCA BATES

"Experience was brilliant and on time. Driver took time to find me as I got lost as was unsure on the area. Will be using this service again. Thank you so much "

GEORGE MARKUS

"Friendly driver, really on time, safe driving."

ANDREW WATSON

"Boss man was great "

MIKE BENNETT

CORINA COCKETT-ROBINSON

"Polite, helpful and all around Good service "

KEVIN REARDON

"Excellent service very pleased"

CHARLIE MARTIN

"Was on time but a little earlier than expected. Drivers were friendly and communicated well if unable to find address."

JESSICA MCCAFFERTY

"Not 5 stars just because driver phoned beforehand to change pick up time. I agreed as we could do the time, but feels like it was changed for his own benefit."

EMMA

"Arrived on time "

ALISON ADAMS

"Great service "

ROB JOHNSON

"Very good service "

MATTHEW KURIYAN

"The driver was friendly and made the experience very pleasant"

GLENN HARE

"Very good . Driver was early/on-time and offered to help with luggage. Was very polite. Very pleased with service and would use again"

WILLIAM ALDRIDGE

ANTZELA NOKA

"The driver was very polite and helpful "

DAVID MUIR

"Excellent"

VICKY CHASTON

"Thank you"

CLAIRE BYATT

ED SMITH

"Excellent"

JAMES FURNELL

"Very professional "

DAVID RATTIGAN

PETER SHOWELL

"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "

PETER SHOWELL

"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "

TONI WHYTON

"Was only 5 minutes late which is impressive in Ashford. Felt safe and confident with this driver. Please pass on my thanks to him again."

BRONWEN LAING

"No problems and lovely driver"

DEBRA OHARE

HUGH COLLINS

"Overall good service "

DAN HAWKES

"On time, professional. Covid safe. Good driver"

PIA SMITH-BOQUIEN

"Course didn’t happen, need a refund please. "

PIA SMITH-BOQUIEN

"Course didn’t happen, need a refund please. "

JENNY TAYLOR

"Would recommend "

DANIEL OUTHWAITE

"Great service!"

OLIVER BLOCK

"Vehicle came at 11:15 booked for 23:15 and then called head office and was refused ability to delay or refund the travel."

DEREK MCLEAN

"The car was quite old and tired. So not really executive level transport for the price. A local cab (which it was) would have been much cheaper. "

GRANT MACDONALD

"Very good service"

DAN NASH

"Driver arrived on time and the journey was comfortable. "

LILY COWDRY

"The taxi never showed up and I have not been issued a refund"

LILY COWDRY

"The taxi never showed up and I have not been issued a refund"

JAMES POWIS

"Bang on time, pleasant driver, nice comfortable ride "

ISABEL WARMAN

"lovely friendly driver and on time "

JAMIE BENTLEY

KHALED ALHUNEIDI

"Excellent polite driver"

ISABEL WARMAN

"friendly driver on time and good journey"

JONATHAN NIXON

"Very good"

GEOFFREY RIDDELL

"Driver phoned ahead to ensure I was ready. Tipped driver personally."

IVAN RODRIGUES

"Timely & Efficient."

ALISTAIR LAIDLAW

"V good"

JOHN BLAIR

"Excellent service with a great driver"

ATTILA CSOKA

"All OK."

NIGEL MANNERING

"Very polite gentleman "

RACHEL BECKFORD

"He arrived on time and was polite. "

LIAM AYLOTT

"Fantastic service :)"

JACOB GREEN

"Brilliant service, cheers to our driver"

IOAN PLESA

"Driver even called the night before to confirm booking - great service"

ADAM DENNIS

"Brilliant service, fast, efficient and very professional."

MATTHEW CABLE

" All good"

SEAN JONES

"On time. Clean vehicle "

GARY PALLIN

" good thank you"

GLENN ROBINSON

"I "

TIM JAMES

"Quick, easy, punctual and professional. Thank you!"

EDWARD CRUTCHLEY

"Great driver. On time, courteous and would defiantly recommend. "

MERITXELL TORRO

MUNEEBA NASIR

"Excellent Driver, Very Comfortable Ride"

NICHOLAS CHARALAMBOUS

"friendly driver."

SIMON

"Reliable... Professional "

MORNE DUVENAGE

"Driver was a few minutes late due to traffic, however he was a very pleasant friendly gentleman"

HELEN NETHERTON

SAM MORTIMER

"Very positivie experience, driver was always on time and also able to provide a return journey for me as well"

JULIE COURT

"Excellent service"

JULIE COURT

"On time, nice driver Very pleased"

JULIE COURT

"All round good service"

JULIE COURT

"All good"

MARTINA POZZOLI

"Very good. Fast and on time"

SHIRIN CREW

"Lovely chap as always."

GEMMA RUMP

"Great service thank you. "

KEVIN ATTWOOD

"Polite driver who was on time, can’t ask for more than that 👍"

AARON ROOK

"good service, great communication from driver, rang to confirm booking and sent text to say he was on his way. "

HUGO CHAMBERLAIN

"He never turned up"

MUNEEBA NASIR

"Good overall"

TOM WITNEY

"We had a great experience "

SARA HALL

"Great, friendly service! Thank you!"

TRACY PARKER

"Excellent service on Xmas day thank you "

JESMOND SALIBA

"Excellent service "

CHELSEA MARLEY

"Very good service, definitely use again. "

NIALL IGOE

"Excellent driver, punctual and efficient. Clean car. Will use again."

KELLEE

"Excellent service on a return trip booking. Was great to be able to book ahead and pay online. Same courteous driver on both trips. On time. Would use again!"

ANTHONY SMITH

"Currently dealing with you directly regarding this booking."

IVOR DUFFY

"Great, first time and will use again"

PHILIP TROTT

"On the whole good, driver very pleasant nice car and comfortable "

JOANNE DAVIS

"Enjoyable service"

JERRY QUAYLE

"A good service all round."

ROBERT EWING

"Driver spot on time, called ahead, courteous "

JEFFREY PHILLIPS

"Everything went very well, and very pleased with service. "

SHIRIN CREW

"Great driver as always many thanks"

TREVOR MEASDAY

"Driver refused to leave car to ring door buzzer at 1st pick up Driver arrived 15 mins early for return pick up and interrupted the meal by phoning me."

LINDA SHARP

MARK HANDLEY

"Very good service, thank you. "

JAMES ELFORD

"On time, courteous, drove safely."

EMMA ROSS

"brilliant service "

TELISA LYNCH

"Drover was very helpful."

GARETH SMEDLEY

"-"

PHIL DUFFY

"Very good"

VICTORIA OSULLIVAN

"The driver wasn't friendly and it was a cold morning and he left the windows open throughout journey. We were too nervous to ask him to close them. However he was on time and took us there quickly."

EMMA PARR

"Driver was on time and drove well in bad weather and got us to our destination in good time. Thank you."

ROCHELLE GUSTAVE

JON HICKEY

DAVID BALCOMBE

"Helpful call in advance from driver to confirm time and meeting point"

JOEL MITCHELL

PAULA LEWIS

"A good experience!"

A HILLIER BOOKING THIRDDAY

"-"

MARK LEWIS THIRDDAY

"-"

DAVID THIRDDAY

"-"

JOHANNA THIRDDAY

"-"

CLIVE JENNINGS

JESSICA TURNER

"On time, good journey, good service - would use again"

JAMES CHEW

"Exactly on time, friendly and got me where I needed early - highly recommended."

JULIETTE GROSS

"good"

JOANNA WHYTE

"I tried to cancel this booking several times but was unable to - pushed around from pillar to post. Will never use again"

BEN COX

"On time with a texi, you get what you asked for. "

LIZ TRUETT

"The driver never turned up."

LIZ TRUETT

"The driver never turned up."

SHIRIN CREW

"Lovely driver. Really friendly. Thank you."

CLAIRE PETTERS

"The car rattled and was filthy, driver was 15 minutes late "

GIUSEPPE CORONA

"Everything was excellent. "

ANNE HOUDUSSE

"The driver was particularly attentive and nice. The drive was smooth and he arranged his schedule to best fit the need for my arrival to the station. I recommend fully"

JEM KALE

VESELINA RADOVANOVA

"No comment"

JAMES DIGGES

SHIRIN CREW

"Excellent. Thank you."

FRANCESCA LAKE

"Affordable and on time, with pleasant drivers."

GRACE BENTLEY

"Little bit of a mix up with the place of arrival. He did call me to let me know and luckily arrived with enough time for my colleague to get her booked train in time. "

JENNIFER RATTRAY

BONNIE VASCONCELOS

"Good service and a friendly driver."

ETHAN PARKIN

"Driver was very early (to pick us up from our wedding which we didn’t want to leave early) and didn’t wear his seatbelt. The journey was fine though"

VINCENT WARY

"Very nice driver and very good journey"

SLAINE OHALLORAN

"My driver was fine, except that he phoned me repeatedly trying to get me to amend my pickup time to be earlier."

DAVID BOWERS

"Prompt, reliable service. We had tight timescales for the return journey but your driver was there waiting and got us to our destination on time. Thank You."

PAUL CAMIC

"Excellent service. Polite driver, lovely car, would definitely book again. "

OLIVIER CUYPERS

"Nice driver. Contact before the journey. On time. Nice drive."

CHRISTIAN BARANOWICZ

"Lovely chap"

CHRISTIAN BARANOWICZ

"Lovely chap"

DARREN GOFF

"Excellent service."

VIRGILE OLIVE

"superb driver"

ANUPAM AGNIHOTRI

"."

ANUPAM AGNIHOTRI

"."

BEN FEBEN

"Excellent communication and incredibly helpful and flexible"

PAULINE GILES

"Prompt efficient service"

MICHAEL RIVETT

"On time nice ride and safe "

ROBERT CLARK

"I ordered (and paid for) an E Class Mercedes or similar and the car provided was an old Toyota."

JAMES SMITH

"Driver was prompt friendly and got me to my destination quickly and safely "

SAM WOODBRIDGE

"Our taxi did not arrive at all. The office was called and they were closed. It was the taxi to take us home from our wedding day. I will NEVER use this company again. "

FATIMA SIAL

"Really lovely service, defo will take again."

CRAIG COGGLE

"It was good "

PETRA WENZEL

WENDY VILJOEN

"Driver was very accommodating and polite"

XAVIER FAUQUET

"Excellent service. I recommand"

CIARA KAVANAGH

ALISON BENNETT

"Dodgy people carrier/minivan. Am just glad anyone turned up at all and on time. Ashford is difficult to find any taxi company that will turn up. "

WILLIAM JARVIS

"OK"

ALEX RIDDLE

"Arrived 10 mins late - lucky I gave plenty of time for my train. Driver was apologetic "

JENNI

"Great driver. Punctual and friendly. Will use again. Thanks "

ISOBEL PARSONS

"Ended up being over 10 mins early so I felt a little rushed to get ready "

JASMINE MADDOCK

"Driver was fine and on time."

SABRINA CAMPBELL

"perfect for what I needed, no complaints at all "

GIENNADIJ ZIELINSKI

"Amazing service"

DAVID BRYANT

"Highly recommended"

ROBERT MACDONALD

"Iman was brilliant driver. A credit to taxi code."

EVE HALL

"On time, nice driver. "

JO DAVIES

"Driver was on time and very friendly and chatty, will definitely use again. Thank you"

STUART COOPER

"Great Service, will defiantly use again"

PETER TYLDESLEY

"It was good but I paid £1.50 for SMS notifications and didn't receive any. Also quite pricy, but was useful being able to book online."

GIENNADIJ ZIELINSKI

"Very Good service"

NICK BUTCHER

"Good service, friendly, on time. "

DARREN SMITH

"Taxi was on time. Driver was polite. Car was clean and well driven. Will use this service again. "

LUKE WHITE

"Booked two vehicles, midday vehicle good communication , on time and good service. Second vehicle cancelled by email no substitute, poor reliability won't use again if reliability needed."

NORMAN BARNES

"The taxi never showed up and left 7 people stranded at 22:30 on a Saturday night. If I could give NO STARS I most certainly would. Will never use this again."

PAUL TOMKINS CAIRNEY

GEORGE

"Very impressed with service! Would definitely use again. "

GARETH JONES

"Kept in touch. Perfectly polite. Nice car. Arrived on time. Good service."

LAYLA LEE

"Very good"

VERNON ROSSER

"On time and good journey "

KEVIN HAYES

"On time and great contact"

STEPHEN CHEEK

"."

MATTHEW FOREST

ROSA VASCONCELOS

"The driver was on schedule and carefully confirmed he would do the pick-up as requested, arrived safely and on time to the station. Very good."

RUTH BIRSE

"Very good, thank you for your service in trying conditions!"

SUE BROWN

"Very good service for both outward and return journey. Punctual, friendly service."

GEMMA ARCHER

"Really lovely company! Highly recommend! "

ANDREA VROEMEN-CERMAKOVA

"Driver pleasant -was on time as booked."

BOYER CHRYSTELLE

"you did not come! Did not answer the phone! pay me back quickly! I am waiting for your refund email!!!!!! "

OLIVER BALME

"Fine no problems at all. Punctual and journey time quicker than I thought. Many thanks Oliver."

RIICHIRO YAMAMOTO

"Thank you Boss! you were amazing! we had really good day"

ANDREW MALTBY

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What our customers say

Testimonials 4.2/5 based on 251 reviews