Testimonials 4.2/5 based on 251 reviews
KIT MACINNES-MANBY
"All good"
24 May 2022
Verified Rider
DAVID JOHNSON
"Easy to book and on time. The driver phoned me when he arrived and I also recieved a text message too. Perfect service"
11 May 2022
Verified Rider
HARRIET ONSLOW
"He was a littlelate but texted beforehand to warn me so it wasn't a problem."
09 May 2022
Verified Rider
SJB
"Brilliant friendly service"
08 May 2022
Verified Rider
JANE BURNS
"Received a text to say he’d started the journey , then another to say he was 13 mins away . Was very patient while waiting for all passengers after leaving a wedding reception. Good prompt reliable service. Thank you "
24 Apr 2022
Verified Rider
CHRISTABEL TANNER
"I think the car was in the shop being fixed but I didn’t mind the journey was great "
17 Apr 2022
Verified Rider
SHARON NORMAN
"Happy with service provided"
09 Apr 2022
Verified Rider
JAMES LEONARD
"Miah was great - turned up on time with a spotlessly clean wagon for 6 and then picked us up again at the appointed hour. Would definitely use him again. "
02 Apr 2022
Verified Rider
BHUPESH CHHABRA
"Yes good driver"
02 Apr 2022
Verified Rider
LIZA DA COSTA TRELEAVEN
"Taxi never arrived, phoned to ask where he was and he was rude and refused to get a taxi to me"
25 Mar 2022
Verified Rider
JAMIE COX
"Good service"
23 Mar 2022
Verified Rider
JOSEPH SMITH
"You sent the 7 seater not the Mercedes that I ordered as my wife had a job to get in the vehicle to high. That why I ordered a Merc. "
22 Mar 2022
Verified Rider
ELLIE SHRUBSOLE
"did not arrive was cancelled last min awaiting refund "
21 Mar 2022
Verified Rider
TARA SCRIVENER
"Good and happy with the service! "
21 Mar 2022
Verified Rider
ANITA PAVIC
"The driver was a bit pushy about needing to wait additional 5 minutes until I was done with the vet appointment- I was a bit annoyed by that given I paid £30 for literally 1mile drive "
19 Mar 2022
Verified Rider
NICK TUNNELL
"Driver was 15 mins late"
13 Mar 2022
Verified Rider
BRYAN STRANGE
"We did not have the 6 seater as promised. One of our party had mobility problems. "
26 Feb 2022
Verified Rider
NAFIU LIADI
"Good experience with the drive"
24 Feb 2022
Verified Rider
CHRISTINE WEBB
"Excellent"
22 Feb 2022
Verified Rider
LASHIYA MATTOO
"Good service"
25 Jan 2022
Verified Rider
SHAZIL MALIK
"i missed my train because your driver didn’t bother turning up. don’t even know if he turned up cause i had to run the 1 and a half mile journey with a cricket bag on in under 10 mins. Thanks for that. great service. fuck off i will NOT be leaving you a tip you shmuck."
24 Jan 2022
Verified Rider
SHAZIL MALIK
"i missed my train because your driver didn’t bother turning up. don’t even know if he turned up cause i had to run the 1 and a half mile journey with a cricket bag on in under 10 mins. Thanks for that. great service. fuck off i will NOT be leaving you a tip you shmuck."
24 Jan 2022
Verified Rider
REBECCA WOOLLARD
"Driver was polite and on time but there was no child seat as requested and the car was not the same standard as I’d booked. Not impressed by your service at all. "
23 Jan 2022
Verified Rider
JAMIE PHIPPS
"Arrived at my destination quicker than expected which was a pleasant surprise "
15 Jan 2022
Verified Rider
ELEANOR PRYTHERCH
"On time and very polite. "
04 Jan 2022
Verified Rider
SHANE LAWRENCE
"Was ok. "
30 Dec 2021
Verified Rider
SHIRLEY MCNALLY
"Lovely driver! What a guy! Really looked after my mum who is disabled. He was very patient with her and ensured she was back safely before leaving "
29 Dec 2021
Verified Rider
TOBY THENAT
"Very good service"
28 Dec 2021
Verified Rider
ROBERT SMITH
"Very positive, no complaints what so ever"
26 Dec 2021
Verified Rider
RANA DIAS
"Very good service"
23 Dec 2021
Verified Rider
RICHARD GRAVES
"Excellent"
19 Dec 2021
Verified Rider
JAMIE KEEN
"Great"
14 Dec 2021
Verified Rider
LUKE PELL
"Really wonderful driver, friendly, communicative and prompt.
A pleasure."
14 Dec 2021
Verified Rider
GEORGINA SYKES
"Taxi was on time and in the car we expected. Driver drove right up behind another car which had P plates, a recently passed driver. I found this to be erratic and dangerous. He also sped on several parts of the journey, often driving too close to other cars. He was also using his phone (for sat nav) whilst driving which was unnerving. We were glad to get home in one piece but won't be leaving a tip for the driver - except maybe to slow down!! "
11 Dec 2021
Verified Rider
CHRIS DINSMORE
"Booked taxi for 7am as I had to be in hospital by 7.30driver turned up at 7.52 then tried to charge me again"
08 Dec 2021
Verified Rider
DAVID MORGAN
"Excellent "
06 Dec 2021
Verified Rider
SALLY HILL
"Excellent service and we would always use this company again."
05 Dec 2021
Verified Rider
ANDREW JORDAN
"There was nothing wrong with the driver but the booking service was awful. Payed way too much, then got a call asking for more money, very rude and not interested in anything I said.
Do not use taxicode "
04 Dec 2021
Verified Rider
DIANA TUMOVA
"Driver was few minutes late but no issue. Gentleman was very polite, all service was great. "
28 Nov 2021
Verified Rider
CLAUDINE MUNRO-LAFON
"."
18 Nov 2021
Verified Rider
ANNABEL FERRIMAN
"Very good serivce."
18 Nov 2021
Verified Rider
BEN STONE
"After finding out a friend had tested positive for covid who was supposed to be travelling with us on the day of the trip, they would not refund any of the pre-paid £202 booking fee. This is extremely frustrating. I spent hours on the phone to someone who was very rude and unhelpful. The trip was cancelled 5 hours in advance of the collection with the main office. They then failed to tell the driver who still arrived to collect us who then got angry with my wife when he found out the trip was cancelled. Very very poor service, would not use this service again or recommend anyone to! Disgusting service."
17 Nov 2021
Verified Rider
MARIA VILLABLANCA
"Very good service"
10 Nov 2021
Verified Rider
MARGUERITE THEBAULT
"It was a good experience "
06 Nov 2021
Verified Rider
MARGUERITE THEBAULT
"It was a good experience "
06 Nov 2021
Verified Rider
GEORGE VITTAY
"The driver was OK and the car was tidy. I have a problem with the fare. It was close to £300 which I found too expensive. I mad e a mistake when booking and booked the cab for 5.45 am. I corrected it later in an e-mail to 5.45pm and return before midnight. Just wondering whether the calculations were made on the higher rate i.e. before 07.00am?
I gave a cash tip to the driver."
02 Nov 2021
Verified Rider
CHRIS ARNOTT
"Brilliant service, turned up early and was happy to wait. "
01 Nov 2021
Verified Rider
CLAIRE CONEY
"Comfortable journey. I got to my destination in time. Would use the sevice again and would recommendation."
30 Oct 2021
Verified Rider
ANGUS BROGAN
"Very good service."
27 Oct 2021
Verified Rider
SHARON SMITH
"Very positive, easy to book and taxi was on time. Would use again."
22 Oct 2021
Verified Rider
ELLA ALLEN
"Good"
19 Oct 2021
Verified Rider
HOLLY BATES
"Was amazing very polite driver would recommend "
13 Oct 2021
Verified Rider
ALEX ALVES
"He called me before I arrived (on time) and wasn't answering his phone and was late"
10 Oct 2021
Verified Rider
IAN PAWLIK
"OK will use again"
06 Oct 2021
Verified Rider
JOHN COLLINS
"Very good all round, the driver waited whilst we got our group & luggage together."
06 Oct 2021
Verified Rider
CONOR HUNT
"Loveliest driver and bang on time "
05 Oct 2021
Verified Rider
REBECCA BATES
"Experience was brilliant and on time. Driver took time to find me as I got lost as was unsure on the area. Will be using this service again. Thank you so much "
03 Oct 2021
Verified Rider
GEORGE MARKUS
"Friendly driver, really on time, safe driving."
27 Sep 2021
Verified Rider
ANDREW WATSON
"Boss man was great "
26 Sep 2021
Verified Rider
MIKE BENNETT
"Meet & Greet service not provided. Driver was not waiting for us and I had to keep ringing to tell him I expect to be picked up from the drop off zone as advertised. With one passenger in a wheelchair and unable to walk it was only thanks to Gatwick special assistance that we were able to get to where the taxi was and that was after 30 minutes of ringing the driver. Would not use this company again."
19 Sep 2021
Verified Rider
CORINA COCKETT-ROBINSON
"Polite, helpful and all around Good service "
19 Aug 2021
Verified Rider
KEVIN REARDON
"Excellent service very pleased"
15 Aug 2021
Verified Rider
CHARLIE MARTIN
"Was on time but a little earlier than expected.
Drivers were friendly and communicated well if unable to find address."
11 Aug 2021
Verified Rider
JESSICA MCCAFFERTY
"Not 5 stars just because driver phoned beforehand to change pick up time. I agreed as we could do the time, but feels like it was changed for his own benefit."
10 Aug 2021
Verified Rider
EMMA
"Arrived on time "
05 Aug 2021
Verified Rider
ALISON ADAMS
"Great service "
03 Aug 2021
Verified Rider
ROB JOHNSON
"Very good service "
02 Aug 2021
Verified Rider
MATTHEW KURIYAN
"The driver was friendly and made the experience very pleasant"
30 Jul 2021
Verified Rider
GLENN HARE
"Very good . Driver was early/on-time and offered to help with luggage. Was very polite. Very pleased with service and would use again"
26 Jul 2021
Verified Rider
WILLIAM ALDRIDGE
"Firstly, I tried to cancel this trip, literally a few hours after booking it as i was offered a lift by a friend, only to be told point blank i would get zero refund. On this basis alone, i will never use the company again.
I then was waiting outside the station with no taxi, checked my emails and realised there was no indication of the car/number plate/driver i should expect to see. I tried the 2 contact numbers from my confirmation email. One just rang through multiple times. The other got through to a drunk sounding woman who put the phone down on me straight away.
Whilst in the middle of trying to arrange alternative transport, i get a call from a random number to say my taxi is on its way. The driver, who was nice enough to be fair to him, then clearly tried to make up for lost time by driving uncomfortably fast around blind country lanes.
In summary, it got me from A to B, not cheaply, and with the worst customer service i have experienced in a long time. Terrible company. Never again "
23 Jul 2021
Verified Rider
ANTZELA NOKA
"The driver was very polite and helpful "
21 Jul 2021
Verified Rider
DAVID MUIR
"Excellent"
18 Jul 2021
Verified Rider
VICKY CHASTON
"Thank you"
10 Jul 2021
Verified Rider
CLAIRE BYATT
"The vehicle was a 7 seater not an 8 seater .
The driver arrived 30mins early and wanted us to leave our event early to go meet him.
The vehicle was very very warm inside and made the journey uncomfortable. Unfortunately the driving was also had a lot to be desired I and the fellow passengers were very anxious the whole trip and would not want to repeat it again. The vehicle was clean and the driver was polite."
07 Jul 2021
Verified Rider
CLAIRE BYATT
"The vehicle was a 7 seater not an 8 seater .
The driver arrived 30mins early and wanted us to leave our event early to go meet him.
The vehicle was very very warm inside and made the journey uncomfortable. Unfortunately the driving was also had a lot to be desired I and the fellow passengers were very anxious the whole trip and would not want to repeat it again. The vehicle was clean and the driver was polite."
07 Jul 2021
Verified Rider
ED SMITH
"Excellent"
06 Jul 2021
Verified Rider
JAMES FURNELL
"Very professional "
06 Jul 2021
Verified Rider
DAVID RATTIGAN
"DO NOT USE THIS COMPANY!! I paid for a suited chauffeur and an S class Mercedes to take the bride and her mother to the wedding venue. Got a dirty car inside and out with a scruffy driver wearing jeans and baseball cap. The fully liveried taxi arrived half an hour late, driver didn't have the courtesy to apologise or even open the car door for the bride and her mother got, lost on the way to the venue and had to ask the bride to navigate!!! Ruined the start to the wedding. Totally unprofessional. Failed to reply to my complaint in line with their own policy and have now refused a refund. I have to give 1 star as it won't allow me to give less. And this is only half the story......USELESS."
28 Jun 2021
Verified Rider
PETER SHOWELL
"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "
23 Jun 2021
Verified Rider
PETER SHOWELL
"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "
23 Jun 2021
Verified Rider
TONI WHYTON
"Was only 5 minutes late which is impressive in Ashford. Felt safe and confident with this driver. Please pass on my thanks to him again."
22 Jun 2021
Verified Rider
BRONWEN LAING
"No problems and lovely driver"
09 Jun 2021
Verified Rider
DEBRA OHARE
"The service was ok but when booking this executive car to pick up the bride snd groom I didn’t realise it would have “taxi” on the roof. I could have ordered a local taxi firm which many people did. This cost them 22 pounds. I paid 45 no difference in the service at all so was shocked at the difference in price to be honest. "
02 Jun 2021
Verified Rider
HUGH COLLINS
"Overall good service "
29 May 2021
Verified Rider
DAN HAWKES
"On time, professional. Covid safe. Good driver"
23 May 2021
Verified Rider
PIA SMITH-BOQUIEN
"Course didn’t happen, need a refund please. "
20 May 2021
Verified Rider
PIA SMITH-BOQUIEN
"Course didn’t happen, need a refund please. "
20 May 2021
Verified Rider
JENNY TAYLOR
"Would recommend "
20 May 2021
Verified Rider
DANIEL OUTHWAITE
"Great service!"
19 May 2021
Verified Rider
OLIVER BLOCK
"Vehicle came at 11:15 booked for 23:15 and then called head office and was refused ability to delay or refund the travel."
09 May 2021
Verified Rider
DEREK MCLEAN
"The car was quite old and tired. So not really executive level transport for the price. A local cab (which it was) would have been much cheaper. "
05 May 2021
Verified Rider
GRANT MACDONALD
"Very good service"
27 Apr 2021
Verified Rider
DAN NASH
"Driver arrived on time and the journey was comfortable. "
25 Apr 2021
Verified Rider
LILY COWDRY
"The taxi never showed up and I have not been issued a refund"
22 Apr 2021
Verified Rider
LILY COWDRY
"The taxi never showed up and I have not been issued a refund"
22 Apr 2021
Verified Rider
JAMES POWIS
"Bang on time, pleasant driver, nice comfortable ride "
12 Apr 2021
Verified Rider
ISABEL WARMAN
"lovely friendly driver and on time "
06 Feb 2021
Verified Rider
JAMIE BENTLEY
"Driver arrived early. Left at 15:16. Booking was for 15:15. Then hung up the phone on me after giving me an excuse that he had to do the school run. On your terms it says the driver will wait up to 15 mins and 45 mins if it’s an airport. I’m very pleased I didn’t prepay and I will never use this service again. Don’t bother sending me a voucher. "
16 Jan 2021
Verified Rider
KHALED ALHUNEIDI
"Excellent polite driver"
13 Dec 2020
Verified Rider
ISABEL WARMAN
"friendly driver on time and good journey"
07 Dec 2020
Verified Rider
JONATHAN NIXON
"Very good"
27 Nov 2020
Verified Rider
GEOFFREY RIDDELL
"Driver phoned ahead to ensure I was ready. Tipped driver personally."
19 Oct 2020
Verified Rider
IVAN RODRIGUES
"Timely & Efficient."
16 Oct 2020
Verified Rider
ALISTAIR LAIDLAW
"V good"
13 Oct 2020
Verified Rider
JOHN BLAIR
"Excellent service with a great driver"
04 Oct 2020
Verified Rider
ATTILA CSOKA
"All OK."
30 Sep 2020
Verified Rider
NIGEL MANNERING
"Very polite gentleman "
26 Sep 2020
Verified Rider
RACHEL BECKFORD
"He arrived on time and was polite. "
14 Sep 2020
Verified Rider
LIAM AYLOTT
"Fantastic service :)"
02 Sep 2020
Verified Rider
JACOB GREEN
"Brilliant service, cheers to our driver"
30 Aug 2020
Verified Rider
IOAN PLESA
"Driver even called the night before to confirm booking - great service"
27 Aug 2020
Verified Rider
ADAM DENNIS
"Brilliant service, fast, efficient and very professional."
25 Aug 2020
Verified Rider
MATTHEW CABLE
" All good"
12 Aug 2020
Verified Rider
SEAN JONES
"On time. Clean vehicle "
09 Aug 2020
Verified Rider
GARY PALLIN
" good thank you"
06 Aug 2020
Verified Rider
GLENN ROBINSON
"I "
05 Aug 2020
Verified Rider
TIM JAMES
"Quick, easy, punctual and professional. Thank you!"
30 Jul 2020
Verified Rider
EDWARD CRUTCHLEY
"Great driver. On time, courteous and would defiantly recommend. "
08 Jul 2020
Verified Rider
MERITXELL TORRO
"Super friendly guy, put the radio on full volume when Rihanna came on, despite looking like he really wasn't that into it. He even picked us up even though my boyfriend chose the wrong day. What a legend."
26 Jun 2020
Verified Rider
MUNEEBA NASIR
"Excellent Driver, Very Comfortable Ride"
14 Jun 2020
Verified Rider
NICHOLAS CHARALAMBOUS
"friendly driver."
12 Jun 2020
Verified Rider
SIMON
"Reliable... Professional "
28 Mar 2020
Verified Rider
MORNE DUVENAGE
"Driver was a few minutes late due to traffic, however he was a very pleasant friendly gentleman"
05 Mar 2020
Verified Rider
HELEN NETHERTON
"The journey itself was fine, and I had allowed enough in my booking to ensure I wasn't late.
I was emailed asking for my mobile number - I didn't see the email until about 8 minutes after it had been sent, and it seemed silly as I thought my mobile number would have been passed on to the driver somehow through the booking system."
05 Mar 2020
Verified Rider
SAM MORTIMER
"Very positivie experience, driver was always on time and also able to provide a return journey for me as well"
26 Feb 2020
Verified Rider
JULIE COURT
"Excellent service"
14 Feb 2020
Verified Rider
JULIE COURT
"On time, nice driver
Very pleased"
13 Feb 2020
Verified Rider
JULIE COURT
"All round good service"
11 Feb 2020
Verified Rider
JULIE COURT
"All good"
11 Feb 2020
Verified Rider
MARTINA POZZOLI
"Very good. Fast and on time"
02 Feb 2020
Verified Rider
SHIRIN CREW
"Lovely chap as always."
01 Feb 2020
Verified Rider
GEMMA RUMP
"Great service thank you. "
12 Jan 2020
Verified Rider
KEVIN ATTWOOD
"Polite driver who was on time, can’t ask for more than that 👍"
12 Jan 2020
Verified Rider
AARON ROOK
"good service, great communication from driver, rang to confirm booking and sent text to say he was on his way. "
04 Jan 2020
Verified Rider
HUGO CHAMBERLAIN
"He never turned up"
01 Jan 2020
Verified Rider
MUNEEBA NASIR
"Good overall"
31 Dec 2019
Verified Rider
TOM WITNEY
"We had a great experience "
30 Dec 2019
Verified Rider
SARA HALL
"Great, friendly service! Thank you!"
30 Dec 2019
Verified Rider
TRACY PARKER
"Excellent service on Xmas day thank you "
30 Dec 2019
Verified Rider
JESMOND SALIBA
"Excellent service "
27 Dec 2019
Verified Rider
CHELSEA MARLEY
"Very good service, definitely use again. "
23 Dec 2019
Verified Rider
NIALL IGOE
"Excellent driver, punctual and efficient. Clean car. Will use again."
20 Dec 2019
Verified Rider
KELLEE
"Excellent service on a return trip booking. Was great to be able to book ahead and pay online. Same courteous driver on both trips. On time. Would use again!"
16 Dec 2019
Verified Rider
ANTHONY SMITH
"Currently dealing with you directly regarding this booking."
11 Dec 2019
Verified Rider
IVOR DUFFY
"Great, first time and will use again"
10 Dec 2019
Verified Rider
PHILIP TROTT
"On the whole good, driver very pleasant nice car and comfortable "
08 Dec 2019
Verified Rider
JOANNE DAVIS
"Enjoyable service"
04 Dec 2019
Verified Rider
JERRY QUAYLE
"A good service all round."
02 Dec 2019
Verified Rider
ROBERT EWING
"Driver spot on time, called ahead, courteous "
30 Nov 2019
Verified Rider
JEFFREY PHILLIPS
"Everything went very well, and very pleased with service. "
29 Nov 2019
Verified Rider
SHIRIN CREW
"Great driver as always many thanks"
27 Nov 2019
Verified Rider
TREVOR MEASDAY
"Driver refused to leave car to ring door buzzer at 1st pick up
Driver arrived 15 mins early for return pick up and interrupted the meal by phoning me."
22 Nov 2019
Verified Rider
LINDA SHARP
"We were going to have six people, but we ended up with only five people. It was a good thing there was only the five of us and the luggage as we was literally squashed in the taxi. The sixth person would have been running behind us, or we left the luggage behind. The vehicle was far than adequate for what I requested. We Ordered two taxis from another company for our return journey as we felt very let down by your taxi service.
"
20 Nov 2019
Verified Rider
MARK HANDLEY
"Very good service, thank you. "
13 Nov 2019
Verified Rider
JAMES ELFORD
"On time, courteous, drove safely."
12 Nov 2019
Verified Rider
EMMA ROSS
"brilliant service "
05 Nov 2019
Verified Rider
TELISA LYNCH
"Drover was very helpful."
02 Nov 2019
Verified Rider
GARETH SMEDLEY
"-"
31 Oct 2019
Verified Rider
PHIL DUFFY
"Very good"
31 Oct 2019
Verified Rider
VICTORIA OSULLIVAN
"The driver wasn't friendly and it was a cold morning and he left the windows open throughout journey. We were too nervous to ask him to close them. However he was on time and took us there quickly."
28 Oct 2019
Verified Rider
EMMA PARR
"Driver was on time and drove well in bad weather and got us to our destination in good time.
Thank you."
27 Oct 2019
Verified Rider
ROCHELLE GUSTAVE
"Entirely wonderful journey. Received a call from the driver letting me know he was there, received a text with the drivers license plate, and had my name confirmed by the driver. (Always good practice for the driver to offer the name you booked under so you’re certain you’re getting into the correct car!)
Driver was perfectly polite, reconfirmed my destination and drove smoothly and safely. No complaints!"
25 Oct 2019
Verified Rider
JON HICKEY
"I had booked my journey for my husband well in advance. He was booked to be collected from my mother in laws house at 12.30am. At 12.10am my husband received a call whilst still travelling asking where he and the other passengers were as he was at the property and there was no one there. Had he knocked on the door he would have realised my mother in door was inside awake, so the lights were on. She could have then explained that he was 20 minutes early.
I then get a message from my husband to say that the taxi has been cancelled / despite paying £60 upfront! After several attempts between us we finally made contact with the taxi company. After a lot of toing and froing the taxi driver agreed to still collect them but from a different collection point. They made it home in good time, but a lot of unnecessary distress was caused. Not impressed with MTA taxis and will not be booking with them again. "
23 Oct 2019
Verified Rider
JON HICKEY
"I had booked my journey for my husband well in advance. He was booked to be collected from my mother in laws house at 12.30am. At 12.10am my husband received a call whilst still travelling asking where he and the other passengers were as he was at the property and there was no one there. Had he knocked on the door he would have realised my mother in door was inside awake, so the lights were on. She could have then explained that he was 20 minutes early.
I then get a message from my husband to say that the taxi has been cancelled / despite paying £60 upfront! After several attempts between us we finally made contact with the taxi company. After a lot of toing and froing the taxi driver agreed to still collect them but from a different collection point. They made it home in good time, but a lot of unnecessary distress was caused. Not impressed with MTA taxis and will not be booking with them again. "
23 Oct 2019
Verified Rider
DAVID BALCOMBE
"Helpful call in advance from driver to confirm time and meeting point"
20 Oct 2019
Verified Rider
JOEL MITCHELL
"It was clear the poor chap had a really tight schedule. He was with us 20 mins early and rang every few minutes to hurry us up. He then lost his next job and the trip back felt a bit awkward l. Nice guy but obviously under pressure."
16 Oct 2019
Verified Rider
PAULA LEWIS
"A good experience!"
14 Oct 2019
Verified Rider
A HILLIER BOOKING THIRDDAY
"-"
14 Oct 2019
Verified Rider
MARK LEWIS THIRDDAY
"-"
14 Oct 2019
Verified Rider
DAVID THIRDDAY
"-"
14 Oct 2019
Verified Rider
JOHANNA THIRDDAY
"-"
14 Oct 2019
Verified Rider
CLIVE JENNINGS
"A few minutes late but did call to let us know he was on his way which was a relief . We were initially concerned when there was no taxi waiting as it's the first time we have booked a taxi online. All went ok in the end."
13 Oct 2019
Verified Rider
JESSICA TURNER
"On time, good journey, good service - would use again"
13 Oct 2019
Verified Rider
JAMES CHEW
"Exactly on time, friendly and got me where I needed early - highly recommended."
09 Oct 2019
Verified Rider
JULIETTE GROSS
"good"
01 Oct 2019
Verified Rider
JOANNA WHYTE
"I tried to cancel this booking several times but was unable to - pushed around from pillar to post. Will never use again"
30 Sep 2019
Verified Rider
BEN COX
"On time with a texi, you get what you asked for. "
28 Sep 2019
Verified Rider
LIZ TRUETT
"The driver never turned up."
28 Sep 2019
Verified Rider
LIZ TRUETT
"The driver never turned up."
28 Sep 2019
Verified Rider
SHIRIN CREW
"Lovely driver. Really friendly. Thank you."
23 Sep 2019
Verified Rider
CLAIRE PETTERS
"The car rattled and was filthy, driver was 15 minutes late "
19 Sep 2019
Verified Rider
GIUSEPPE CORONA
"Everything was excellent. "
16 Sep 2019
Verified Rider
ANNE HOUDUSSE
"The driver was particularly attentive and nice. The drive was smooth and he arranged his schedule to best fit the need for my arrival to the station.
I recommend fully"
10 Sep 2019
Verified Rider
JEM KALE
"A nice guy but did not know about our booking and area. Also during the journey the driver left the vehicle for a short term without explaining why...as well as unsafe driving at T junctions.
I got an email and text from you saying we will be picked up 2.30am. Strange.
Thanks "
08 Sep 2019
Verified Rider
VESELINA RADOVANOVA
"No comment"
07 Sep 2019
Verified Rider
JAMES DIGGES
"We struggled to contact our driver when we landed 30 mins early, which makes you stress when he had already text that he was there , so we thought he had left ... after the stress of calling every number on the email and no one answering and the driver not answering we finally got a call at 9 which was our original pick up time that he was outside! Got there in the end but hard at the time after a 10 hr flight when your over tired and can’t think straight .... end of story was we got picked up by requested time and driver was polite ."
31 Aug 2019
Verified Rider
SHIRIN CREW
"Excellent. Thank you."
25 Aug 2019
Verified Rider
FRANCESCA LAKE
"Affordable and on time, with pleasant drivers."
25 Aug 2019
Verified Rider
GRACE BENTLEY
"Little bit of a mix up with the place of arrival. He did call me to let me know and luckily arrived with enough time for my colleague to get her booked train in time. "
23 Aug 2019
Verified Rider
JENNIFER RATTRAY
"Taxi was on time and the car was in good condition. Driver was on mobile for part of the journey to our appointment. Arrived for the return journey on time and we managed to catch our train home. My only problem was the price. "
21 Aug 2019
Verified Rider
BONNIE VASCONCELOS
"Good service and a friendly driver."
13 Aug 2019
Verified Rider
ETHAN PARKIN
"Driver was very early (to pick us up from our wedding which we didn’t want to leave early) and didn’t wear his seatbelt. The journey was fine though"
09 Aug 2019
Verified Rider
VINCENT WARY
"Very nice driver and very good journey"
07 Aug 2019
Verified Rider
SLAINE OHALLORAN
"My driver was fine, except that he phoned me repeatedly trying to get me to amend my pickup time to be earlier."
01 Aug 2019
Verified Rider
DAVID BOWERS
"Prompt, reliable service. We had tight timescales for the return journey but your driver was there waiting and got us to our destination on time. Thank You."
25 Jul 2019
Verified Rider
PAUL CAMIC
"Excellent service. Polite driver, lovely car, would definitely book again. "
23 Jul 2019
Verified Rider
OLIVIER CUYPERS
"Nice driver. Contact before the journey. On time. Nice drive."
21 Jul 2019
Verified Rider
CHRISTIAN BARANOWICZ
"Lovely chap"
10 Jul 2019
Verified Rider
CHRISTIAN BARANOWICZ
"Lovely chap"
10 Jul 2019
Verified Rider
DARREN GOFF
"Excellent service."
10 Jul 2019
Verified Rider
VIRGILE OLIVE
"superb driver"
09 Jul 2019
Verified Rider
ANUPAM AGNIHOTRI
"."
26 Jun 2019
Verified Rider
ANUPAM AGNIHOTRI
"."
26 Jun 2019
Verified Rider
BEN FEBEN
"Excellent communication and incredibly helpful and flexible"
23 Jun 2019
Verified Rider
PAULINE GILES
"Prompt efficient service"
17 Jun 2019
Verified Rider
MICHAEL RIVETT
"On time nice ride and safe "
12 Jun 2019
Verified Rider
ROBERT CLARK
"I ordered (and paid for) an E Class Mercedes or similar and the car provided was an old Toyota."
10 Jun 2019
Verified Rider
JAMES SMITH
"Driver was prompt friendly and got me to my destination quickly and safely "
01 Jun 2019
Verified Rider
SAM WOODBRIDGE
"Our taxi did not arrive at all. The office was called and they were closed. It was the taxi to take us home from our wedding day. I will NEVER use this company again. "
01 Jun 2019
Verified Rider
FATIMA SIAL
"Really lovely service, defo will take again."
31 May 2019
Verified Rider
CRAIG COGGLE
"It was good "
29 May 2019
Verified Rider
PETRA WENZEL
"I noted on my booking that we will arrive with the eurostar - so i would have suggested that it would have been logical that the driver would wait at the ‚eurostar‘ entrance. Which he did not. We are not familiar with the station in ashford - therefor did not know that there is a second entrance. The driver did not open the passengers doors even not the rare door for the luggage. A maximum of unpolitness. "
18 May 2019
Verified Rider
WENDY VILJOEN
"Driver was very accommodating and polite"
13 May 2019
Verified Rider
XAVIER FAUQUET
"Excellent service. I recommand"
03 May 2019
Verified Rider
CIARA KAVANAGH
"Lovely driver. He wheeled our luggage to the car for us. We had a very comfortable journey from the airport to our destination and our return journey was just as pleasant. We will definitely travel this way again now. "
03 May 2019
Verified Rider
ALISON BENNETT
"Dodgy people carrier/minivan. Am just glad anyone turned up at all and on time. Ashford is difficult to find any taxi company that will turn up. "
11 Apr 2019
Verified Rider
WILLIAM JARVIS
"OK"
06 Apr 2019
Verified Rider
ALEX RIDDLE
"Arrived 10 mins late - lucky I gave plenty of time for my train.
Driver was apologetic "
01 Apr 2019
Verified Rider
JENNI
"Great driver. Punctual and friendly. Will use again. Thanks "
01 Apr 2019
Verified Rider
ISOBEL PARSONS
"Ended up being over 10 mins early so I felt a little rushed to get ready "
30 Mar 2019
Verified Rider
JASMINE MADDOCK
"Driver was fine and on time."
16 Mar 2019
Verified Rider
SABRINA CAMPBELL
"perfect for what I needed, no complaints at all "
14 Mar 2019
Verified Rider
GIENNADIJ ZIELINSKI
"Amazing service"
12 Mar 2019
Verified Rider
DAVID BRYANT
"Highly recommended"
02 Mar 2019
Verified Rider
ROBERT MACDONALD
"Iman was brilliant driver. A credit to taxi code."
14 Feb 2019
Verified Rider
EVE HALL
"On time, nice driver. "
04 Feb 2019
Verified Rider
JO DAVIES
"Driver was on time and very friendly and chatty, will definitely use again. Thank you"
26 Jan 2019
Verified Rider
STUART COOPER
"Great Service, will defiantly use again"
31 Dec 2018
Verified Rider
PETER TYLDESLEY
"It was good but I paid £1.50 for SMS notifications and didn't receive any. Also quite pricy, but was useful being able to book online."
27 Dec 2018
Verified Rider
GIENNADIJ ZIELINSKI
"Very Good service"
21 Dec 2018
Verified Rider
NICK BUTCHER
"Good service, friendly, on time. "
17 Dec 2018
Verified Rider
DARREN SMITH
"Taxi was on time. Driver was polite. Car was clean and well driven. Will use this service again. "
09 Dec 2018
Verified Rider
LUKE WHITE
"Booked two vehicles, midday vehicle good communication , on time and good service. Second vehicle cancelled by email no substitute, poor reliability won't use again if reliability needed."
17 Nov 2018
Verified Rider
NORMAN BARNES
"The taxi never showed up and left 7 people stranded at 22:30 on a Saturday night. If I could give NO STARS I most certainly would. Will never use this again."
14 Oct 2018
Verified Rider
PAUL TOMKINS CAIRNEY
"MTA Taxis were brilliant. The driver turned up nicely on time both going and coming back. He sent text alerts to say when he was on his way. The driver was very friendly and chatty and helped us with our bags both times.
Excellent service would definitely use again."
19 Sep 2018
Verified Rider
GEORGE
"Very impressed with service! Would definitely use again. "
16 Sep 2018
Verified Rider
GARETH JONES
"Kept in touch. Perfectly polite. Nice car. Arrived on time. Good service."
07 Aug 2018
Verified Rider
LAYLA LEE
"Very good"
04 Aug 2018
Verified Rider
VERNON ROSSER
"On time and good journey "
20 Jul 2018
Verified Rider
KEVIN HAYES
"On time and great contact"
17 Jul 2018
Verified Rider
STEPHEN CHEEK
"."
02 Jul 2018
Verified Rider
MATTHEW FOREST
"Drivers arrived on time. That's about the only positive aspect I can remember.
We had expected a Mercedes Viano as per the booking (paid a little extra for a larger vehicle as this was a special occasion), but the vans used were cramped and uncomfortable with only 6 seats, 3 of which were tip-up.
The outbound taxi had music on at full blast in the passenger section and the driver was totally uninterested in us. Meet and greet? He didn't even know where we were going. We had to bang on the glass and ask for the music to be turned down. We were then driven at breakneck speed to the destination.
The return journey was nothing short of terrifying, we were hurtled around windy, wet roads, and on two occasions overtaking manoeuvres were made that were nothing short of reckless.
As the event organiser I was highly embarrassed to have subjected my guests to such an experience.
I had expected something better for the price. £120 to travel 25 miles with no regard to curtesy, comfort or safety. Needless to say I will not be using this service again."
09 Apr 2018
Verified Rider
ROSA VASCONCELOS
"The driver was on schedule and carefully confirmed he would do the pick-up as requested, arrived safely and on time to the station. Very good."
21 Mar 2018
Verified Rider
RUTH BIRSE
"Very good, thank you for your service in trying conditions!"
27 Feb 2018
Verified Rider
SUE BROWN
"Very good service for both outward and return journey. Punctual, friendly service."
19 Feb 2018
Verified Rider
GEMMA ARCHER
"Really lovely company! Highly recommend! "
23 Jan 2018
Verified Rider
ANDREA VROEMEN-CERMAKOVA
"Driver pleasant -was on time as booked."
28 Dec 2017
Verified Rider
BOYER CHRYSTELLE
"you did not come! Did not answer the phone! pay me back quickly! I am waiting for your refund email!!!!!! "
25 Dec 2017
Verified Rider
OLIVER BALME
"Fine no problems at all. Punctual and journey time quicker than I thought. Many thanks Oliver."
04 Dec 2017
Verified Rider
RIICHIRO YAMAMOTO
"Thank you Boss! you were amazing! we had really good day"
11 Nov 2017
Verified Rider
ANDREW MALTBY
"Driver phoned me when he was close by and asked if I was ready 20 minutes before my booking time.He Then said if I wasn't he would wait.I was ready.so get paid Thank you I'll be 5 minutes.He was.Very polite and friendly guy and we talked all the way to my home.Great Proffesional driver also"
14 Oct 2017
Verified Rider
KIT MACINNES-MANBY
"All good"
24 May 2022
Verified Rider
DAVID JOHNSON
"Easy to book and on time. The driver phoned me when he arrived and I also recieved a text message too. Perfect service"
11 May 2022
Verified Rider
HARRIET ONSLOW
"He was a littlelate but texted beforehand to warn me so it wasn't a problem."
09 May 2022
Verified Rider
SJB
"Brilliant friendly service"
08 May 2022
Verified Rider
JANE BURNS
"Received a text to say he’d started the journey , then another to say he was 13 mins away . Was very patient while waiting for all passengers after leaving a wedding reception. Good prompt reliable service. Thank you "
24 Apr 2022
Verified Rider
CHRISTABEL TANNER
"I think the car was in the shop being fixed but I didn’t mind the journey was great "
17 Apr 2022
Verified Rider
SHARON NORMAN
"Happy with service provided"
09 Apr 2022
Verified Rider
JAMES LEONARD
"Miah was great - turned up on time with a spotlessly clean wagon for 6 and then picked us up again at the appointed hour. Would definitely use him again. "
02 Apr 2022
Verified Rider
BHUPESH CHHABRA
"Yes good driver"
02 Apr 2022
Verified Rider
LIZA DA COSTA TRELEAVEN
"Taxi never arrived, phoned to ask where he was and he was rude and refused to get a taxi to me"
25 Mar 2022
Verified Rider
JAMIE COX
"Good service"
23 Mar 2022
Verified Rider
JOSEPH SMITH
"You sent the 7 seater not the Mercedes that I ordered as my wife had a job to get in the vehicle to high. That why I ordered a Merc. "
22 Mar 2022
Verified Rider
ELLIE SHRUBSOLE
"did not arrive was cancelled last min awaiting refund "
21 Mar 2022
Verified Rider
TARA SCRIVENER
"Good and happy with the service! "
21 Mar 2022
Verified Rider
ANITA PAVIC
"The driver was a bit pushy about needing to wait additional 5 minutes until I was done with the vet appointment- I was a bit annoyed by that given I paid £30 for literally 1mile drive "
19 Mar 2022
Verified Rider
NICK TUNNELL
"Driver was 15 mins late"
13 Mar 2022
Verified Rider
BRYAN STRANGE
"We did not have the 6 seater as promised. One of our party had mobility problems. "
26 Feb 2022
Verified Rider
NAFIU LIADI
"Good experience with the drive"
24 Feb 2022
Verified Rider
CHRISTINE WEBB
"Excellent"
22 Feb 2022
Verified Rider
LASHIYA MATTOO
"Good service"
25 Jan 2022
Verified Rider
SHAZIL MALIK
"i missed my train because your driver didn’t bother turning up. don’t even know if he turned up cause i had to run the 1 and a half mile journey with a cricket bag on in under 10 mins. Thanks for that. great service. fuck off i will NOT be leaving you a tip you shmuck."
24 Jan 2022
Verified Rider
SHAZIL MALIK
"i missed my train because your driver didn’t bother turning up. don’t even know if he turned up cause i had to run the 1 and a half mile journey with a cricket bag on in under 10 mins. Thanks for that. great service. fuck off i will NOT be leaving you a tip you shmuck."
24 Jan 2022
Verified Rider
REBECCA WOOLLARD
"Driver was polite and on time but there was no child seat as requested and the car was not the same standard as I’d booked. Not impressed by your service at all. "
23 Jan 2022
Verified Rider
JAMIE PHIPPS
"Arrived at my destination quicker than expected which was a pleasant surprise "
15 Jan 2022
Verified Rider
ELEANOR PRYTHERCH
"On time and very polite. "
04 Jan 2022
Verified Rider
SHANE LAWRENCE
"Was ok. "
30 Dec 2021
Verified Rider
SHIRLEY MCNALLY
"Lovely driver! What a guy! Really looked after my mum who is disabled. He was very patient with her and ensured she was back safely before leaving "
29 Dec 2021
Verified Rider
TOBY THENAT
"Very good service"
28 Dec 2021
Verified Rider
ROBERT SMITH
"Very positive, no complaints what so ever"
26 Dec 2021
Verified Rider
RANA DIAS
"Very good service"
23 Dec 2021
Verified Rider
RICHARD GRAVES
"Excellent"
19 Dec 2021
Verified Rider
JAMIE KEEN
"Great"
14 Dec 2021
Verified Rider
LUKE PELL
"Really wonderful driver, friendly, communicative and prompt.
A pleasure."
14 Dec 2021
Verified Rider
GEORGINA SYKES
"Taxi was on time and in the car we expected. Driver drove right up behind another car which had P plates, a recently passed driver. I found this to be erratic and dangerous. He also sped on several parts of the journey, often driving too close to other cars. He was also using his phone (for sat nav) whilst driving which was unnerving. We were glad to get home in one piece but won't be leaving a tip for the driver - except maybe to slow down!! "
11 Dec 2021
Verified Rider
CHRIS DINSMORE
"Booked taxi for 7am as I had to be in hospital by 7.30driver turned up at 7.52 then tried to charge me again"
08 Dec 2021
Verified Rider
DAVID MORGAN
"Excellent "
06 Dec 2021
Verified Rider
SALLY HILL
"Excellent service and we would always use this company again."
05 Dec 2021
Verified Rider
ANDREW JORDAN
"There was nothing wrong with the driver but the booking service was awful. Payed way too much, then got a call asking for more money, very rude and not interested in anything I said.
Do not use taxicode "
04 Dec 2021
Verified Rider
DIANA TUMOVA
"Driver was few minutes late but no issue. Gentleman was very polite, all service was great. "
28 Nov 2021
Verified Rider
CLAUDINE MUNRO-LAFON
"."
18 Nov 2021
Verified Rider
ANNABEL FERRIMAN
"Very good serivce."
18 Nov 2021
Verified Rider
BEN STONE
"After finding out a friend had tested positive for covid who was supposed to be travelling with us on the day of the trip, they would not refund any of the pre-paid £202 booking fee. This is extremely frustrating. I spent hours on the phone to someone who was very rude and unhelpful. The trip was cancelled 5 hours in advance of the collection with the main office. They then failed to tell the driver who still arrived to collect us who then got angry with my wife when he found out the trip was cancelled. Very very poor service, would not use this service again or recommend anyone to! Disgusting service."
17 Nov 2021
Verified Rider
MARIA VILLABLANCA
"Very good service"
10 Nov 2021
Verified Rider
MARGUERITE THEBAULT
"It was a good experience "
06 Nov 2021
Verified Rider
MARGUERITE THEBAULT
"It was a good experience "
06 Nov 2021
Verified Rider
GEORGE VITTAY
"The driver was OK and the car was tidy. I have a problem with the fare. It was close to £300 which I found too expensive. I mad e a mistake when booking and booked the cab for 5.45 am. I corrected it later in an e-mail to 5.45pm and return before midnight. Just wondering whether the calculations were made on the higher rate i.e. before 07.00am?
I gave a cash tip to the driver."
02 Nov 2021
Verified Rider
CHRIS ARNOTT
"Brilliant service, turned up early and was happy to wait. "
01 Nov 2021
Verified Rider
CLAIRE CONEY
"Comfortable journey. I got to my destination in time. Would use the sevice again and would recommendation."
30 Oct 2021
Verified Rider
ANGUS BROGAN
"Very good service."
27 Oct 2021
Verified Rider
SHARON SMITH
"Very positive, easy to book and taxi was on time. Would use again."
22 Oct 2021
Verified Rider
ELLA ALLEN
"Good"
19 Oct 2021
Verified Rider
HOLLY BATES
"Was amazing very polite driver would recommend "
13 Oct 2021
Verified Rider
ALEX ALVES
"He called me before I arrived (on time) and wasn't answering his phone and was late"
10 Oct 2021
Verified Rider
IAN PAWLIK
"OK will use again"
06 Oct 2021
Verified Rider
JOHN COLLINS
"Very good all round, the driver waited whilst we got our group & luggage together."
06 Oct 2021
Verified Rider
CONOR HUNT
"Loveliest driver and bang on time "
05 Oct 2021
Verified Rider
REBECCA BATES
"Experience was brilliant and on time. Driver took time to find me as I got lost as was unsure on the area. Will be using this service again. Thank you so much "
03 Oct 2021
Verified Rider
GEORGE MARKUS
"Friendly driver, really on time, safe driving."
27 Sep 2021
Verified Rider
ANDREW WATSON
"Boss man was great "
26 Sep 2021
Verified Rider
MIKE BENNETT
"Meet & Greet service not provided. Driver was not waiting for us and I had to keep ringing to tell him I expect to be picked up from the drop off zone as advertised. With one passenger in a wheelchair and unable to walk it was only thanks to Gatwick special assistance that we were able to get to where the taxi was and that was after 30 minutes of ringing the driver. Would not use this company again."
19 Sep 2021
Verified Rider
CORINA COCKETT-ROBINSON
"Polite, helpful and all around Good service "
19 Aug 2021
Verified Rider
KEVIN REARDON
"Excellent service very pleased"
15 Aug 2021
Verified Rider
CHARLIE MARTIN
"Was on time but a little earlier than expected.
Drivers were friendly and communicated well if unable to find address."
11 Aug 2021
Verified Rider
JESSICA MCCAFFERTY
"Not 5 stars just because driver phoned beforehand to change pick up time. I agreed as we could do the time, but feels like it was changed for his own benefit."
10 Aug 2021
Verified Rider
EMMA
"Arrived on time "
05 Aug 2021
Verified Rider
ALISON ADAMS
"Great service "
03 Aug 2021
Verified Rider
ROB JOHNSON
"Very good service "
02 Aug 2021
Verified Rider
MATTHEW KURIYAN
"The driver was friendly and made the experience very pleasant"
30 Jul 2021
Verified Rider
GLENN HARE
"Very good . Driver was early/on-time and offered to help with luggage. Was very polite. Very pleased with service and would use again"
26 Jul 2021
Verified Rider
WILLIAM ALDRIDGE
"Firstly, I tried to cancel this trip, literally a few hours after booking it as i was offered a lift by a friend, only to be told point blank i would get zero refund. On this basis alone, i will never use the company again.
I then was waiting outside the station with no taxi, checked my emails and realised there was no indication of the car/number plate/driver i should expect to see. I tried the 2 contact numbers from my confirmation email. One just rang through multiple times. The other got through to a drunk sounding woman who put the phone down on me straight away.
Whilst in the middle of trying to arrange alternative transport, i get a call from a random number to say my taxi is on its way. The driver, who was nice enough to be fair to him, then clearly tried to make up for lost time by driving uncomfortably fast around blind country lanes.
In summary, it got me from A to B, not cheaply, and with the worst customer service i have experienced in a long time. Terrible company. Never again "
23 Jul 2021
Verified Rider
ANTZELA NOKA
"The driver was very polite and helpful "
21 Jul 2021
Verified Rider
DAVID MUIR
"Excellent"
18 Jul 2021
Verified Rider
VICKY CHASTON
"Thank you"
10 Jul 2021
Verified Rider
CLAIRE BYATT
"The vehicle was a 7 seater not an 8 seater .
The driver arrived 30mins early and wanted us to leave our event early to go meet him.
The vehicle was very very warm inside and made the journey uncomfortable. Unfortunately the driving was also had a lot to be desired I and the fellow passengers were very anxious the whole trip and would not want to repeat it again. The vehicle was clean and the driver was polite."
07 Jul 2021
Verified Rider
CLAIRE BYATT
"The vehicle was a 7 seater not an 8 seater .
The driver arrived 30mins early and wanted us to leave our event early to go meet him.
The vehicle was very very warm inside and made the journey uncomfortable. Unfortunately the driving was also had a lot to be desired I and the fellow passengers were very anxious the whole trip and would not want to repeat it again. The vehicle was clean and the driver was polite."
07 Jul 2021
Verified Rider
ED SMITH
"Excellent"
06 Jul 2021
Verified Rider
JAMES FURNELL
"Very professional "
06 Jul 2021
Verified Rider
DAVID RATTIGAN
"DO NOT USE THIS COMPANY!! I paid for a suited chauffeur and an S class Mercedes to take the bride and her mother to the wedding venue. Got a dirty car inside and out with a scruffy driver wearing jeans and baseball cap. The fully liveried taxi arrived half an hour late, driver didn't have the courtesy to apologise or even open the car door for the bride and her mother got, lost on the way to the venue and had to ask the bride to navigate!!! Ruined the start to the wedding. Totally unprofessional. Failed to reply to my complaint in line with their own policy and have now refused a refund. I have to give 1 star as it won't allow me to give less. And this is only half the story......USELESS."
28 Jun 2021
Verified Rider
PETER SHOWELL
"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "
23 Jun 2021
Verified Rider
PETER SHOWELL
"Taxi didn’t turn up. Helpline numbers were no help at all. Won’t be using this poor service again. "
23 Jun 2021
Verified Rider
TONI WHYTON
"Was only 5 minutes late which is impressive in Ashford. Felt safe and confident with this driver. Please pass on my thanks to him again."
22 Jun 2021
Verified Rider
BRONWEN LAING
"No problems and lovely driver"
09 Jun 2021
Verified Rider
DEBRA OHARE
"The service was ok but when booking this executive car to pick up the bride snd groom I didn’t realise it would have “taxi” on the roof. I could have ordered a local taxi firm which many people did. This cost them 22 pounds. I paid 45 no difference in the service at all so was shocked at the difference in price to be honest. "
02 Jun 2021
Verified Rider
HUGH COLLINS
"Overall good service "
29 May 2021
Verified Rider
DAN HAWKES
"On time, professional. Covid safe. Good driver"
23 May 2021
Verified Rider
PIA SMITH-BOQUIEN
"Course didn’t happen, need a refund please. "
20 May 2021
Verified Rider
PIA SMITH-BOQUIEN
"Course didn’t happen, need a refund please. "
20 May 2021
Verified Rider
JENNY TAYLOR
"Would recommend "
20 May 2021
Verified Rider
DANIEL OUTHWAITE
"Great service!"
19 May 2021
Verified Rider
OLIVER BLOCK
"Vehicle came at 11:15 booked for 23:15 and then called head office and was refused ability to delay or refund the travel."
09 May 2021
Verified Rider
DEREK MCLEAN
"The car was quite old and tired. So not really executive level transport for the price. A local cab (which it was) would have been much cheaper. "
05 May 2021
Verified Rider
GRANT MACDONALD
"Very good service"
27 Apr 2021
Verified Rider
DAN NASH
"Driver arrived on time and the journey was comfortable. "
25 Apr 2021
Verified Rider
LILY COWDRY
"The taxi never showed up and I have not been issued a refund"
22 Apr 2021
Verified Rider
LILY COWDRY
"The taxi never showed up and I have not been issued a refund"
22 Apr 2021
Verified Rider
JAMES POWIS
"Bang on time, pleasant driver, nice comfortable ride "
12 Apr 2021
Verified Rider
ISABEL WARMAN
"lovely friendly driver and on time "
06 Feb 2021
Verified Rider
JAMIE BENTLEY
"Driver arrived early. Left at 15:16. Booking was for 15:15. Then hung up the phone on me after giving me an excuse that he had to do the school run. On your terms it says the driver will wait up to 15 mins and 45 mins if it’s an airport. I’m very pleased I didn’t prepay and I will never use this service again. Don’t bother sending me a voucher. "
16 Jan 2021
Verified Rider
KHALED ALHUNEIDI
"Excellent polite driver"
13 Dec 2020
Verified Rider
ISABEL WARMAN
"friendly driver on time and good journey"
07 Dec 2020
Verified Rider
JONATHAN NIXON
"Very good"
27 Nov 2020
Verified Rider
GEOFFREY RIDDELL
"Driver phoned ahead to ensure I was ready. Tipped driver personally."
19 Oct 2020
Verified Rider
IVAN RODRIGUES
"Timely & Efficient."
16 Oct 2020
Verified Rider
ALISTAIR LAIDLAW
"V good"
13 Oct 2020
Verified Rider
JOHN BLAIR
"Excellent service with a great driver"
04 Oct 2020
Verified Rider
ATTILA CSOKA
"All OK."
30 Sep 2020
Verified Rider
NIGEL MANNERING
"Very polite gentleman "
26 Sep 2020
Verified Rider
RACHEL BECKFORD
"He arrived on time and was polite. "
14 Sep 2020
Verified Rider
LIAM AYLOTT
"Fantastic service :)"
02 Sep 2020
Verified Rider
JACOB GREEN
"Brilliant service, cheers to our driver"
30 Aug 2020
Verified Rider
IOAN PLESA
"Driver even called the night before to confirm booking - great service"
27 Aug 2020
Verified Rider
ADAM DENNIS
"Brilliant service, fast, efficient and very professional."
25 Aug 2020
Verified Rider
MATTHEW CABLE
" All good"
12 Aug 2020
Verified Rider
SEAN JONES
"On time. Clean vehicle "
09 Aug 2020
Verified Rider
GARY PALLIN
" good thank you"
06 Aug 2020
Verified Rider
GLENN ROBINSON
"I "
05 Aug 2020
Verified Rider
TIM JAMES
"Quick, easy, punctual and professional. Thank you!"
30 Jul 2020
Verified Rider
EDWARD CRUTCHLEY
"Great driver. On time, courteous and would defiantly recommend. "
08 Jul 2020
Verified Rider
MERITXELL TORRO
"Super friendly guy, put the radio on full volume when Rihanna came on, despite looking like he really wasn't that into it. He even picked us up even though my boyfriend chose the wrong day. What a legend."
26 Jun 2020
Verified Rider
MUNEEBA NASIR
"Excellent Driver, Very Comfortable Ride"
14 Jun 2020
Verified Rider
NICHOLAS CHARALAMBOUS
"friendly driver."
12 Jun 2020
Verified Rider
SIMON
"Reliable... Professional "
28 Mar 2020
Verified Rider
MORNE DUVENAGE
"Driver was a few minutes late due to traffic, however he was a very pleasant friendly gentleman"
05 Mar 2020
Verified Rider
HELEN NETHERTON
"The journey itself was fine, and I had allowed enough in my booking to ensure I wasn't late.
I was emailed asking for my mobile number - I didn't see the email until about 8 minutes after it had been sent, and it seemed silly as I thought my mobile number would have been passed on to the driver somehow through the booking system."
05 Mar 2020
Verified Rider
SAM MORTIMER
"Very positivie experience, driver was always on time and also able to provide a return journey for me as well"
26 Feb 2020
Verified Rider
JULIE COURT
"Excellent service"
14 Feb 2020
Verified Rider
JULIE COURT
"On time, nice driver
Very pleased"
13 Feb 2020
Verified Rider
JULIE COURT
"All round good service"
11 Feb 2020
Verified Rider
JULIE COURT
"All good"
11 Feb 2020
Verified Rider
MARTINA POZZOLI
"Very good. Fast and on time"
02 Feb 2020
Verified Rider
SHIRIN CREW
"Lovely chap as always."
01 Feb 2020
Verified Rider
GEMMA RUMP
"Great service thank you. "
12 Jan 2020
Verified Rider
KEVIN ATTWOOD
"Polite driver who was on time, can’t ask for more than that 👍"
12 Jan 2020
Verified Rider
AARON ROOK
"good service, great communication from driver, rang to confirm booking and sent text to say he was on his way. "
04 Jan 2020
Verified Rider
HUGO CHAMBERLAIN
"He never turned up"
01 Jan 2020
Verified Rider
MUNEEBA NASIR
"Good overall"
31 Dec 2019
Verified Rider
TOM WITNEY
"We had a great experience "
30 Dec 2019
Verified Rider
SARA HALL
"Great, friendly service! Thank you!"
30 Dec 2019
Verified Rider
TRACY PARKER
"Excellent service on Xmas day thank you "
30 Dec 2019
Verified Rider
JESMOND SALIBA
"Excellent service "
27 Dec 2019
Verified Rider
CHELSEA MARLEY
"Very good service, definitely use again. "
23 Dec 2019
Verified Rider
NIALL IGOE
"Excellent driver, punctual and efficient. Clean car. Will use again."
20 Dec 2019
Verified Rider
KELLEE
"Excellent service on a return trip booking. Was great to be able to book ahead and pay online. Same courteous driver on both trips. On time. Would use again!"
16 Dec 2019
Verified Rider
ANTHONY SMITH
"Currently dealing with you directly regarding this booking."
11 Dec 2019
Verified Rider
IVOR DUFFY
"Great, first time and will use again"
10 Dec 2019
Verified Rider
PHILIP TROTT
"On the whole good, driver very pleasant nice car and comfortable "
08 Dec 2019
Verified Rider
JOANNE DAVIS
"Enjoyable service"
04 Dec 2019
Verified Rider
JERRY QUAYLE
"A good service all round."
02 Dec 2019
Verified Rider
ROBERT EWING
"Driver spot on time, called ahead, courteous "
30 Nov 2019
Verified Rider
JEFFREY PHILLIPS
"Everything went very well, and very pleased with service. "
29 Nov 2019
Verified Rider
SHIRIN CREW
"Great driver as always many thanks"
27 Nov 2019
Verified Rider
TREVOR MEASDAY
"Driver refused to leave car to ring door buzzer at 1st pick up
Driver arrived 15 mins early for return pick up and interrupted the meal by phoning me."
22 Nov 2019
Verified Rider
LINDA SHARP
"We were going to have six people, but we ended up with only five people. It was a good thing there was only the five of us and the luggage as we was literally squashed in the taxi. The sixth person would have been running behind us, or we left the luggage behind. The vehicle was far than adequate for what I requested. We Ordered two taxis from another company for our return journey as we felt very let down by your taxi service.
"
20 Nov 2019
Verified Rider
MARK HANDLEY
"Very good service, thank you. "
13 Nov 2019
Verified Rider
JAMES ELFORD
"On time, courteous, drove safely."
12 Nov 2019
Verified Rider
EMMA ROSS
"brilliant service "
05 Nov 2019
Verified Rider
TELISA LYNCH
"Drover was very helpful."
02 Nov 2019
Verified Rider
GARETH SMEDLEY
"-"
31 Oct 2019
Verified Rider
PHIL DUFFY
"Very good"
31 Oct 2019
Verified Rider
VICTORIA OSULLIVAN
"The driver wasn't friendly and it was a cold morning and he left the windows open throughout journey. We were too nervous to ask him to close them. However he was on time and took us there quickly."
28 Oct 2019
Verified Rider
EMMA PARR
"Driver was on time and drove well in bad weather and got us to our destination in good time.
Thank you."
27 Oct 2019
Verified Rider
ROCHELLE GUSTAVE
"Entirely wonderful journey. Received a call from the driver letting me know he was there, received a text with the drivers license plate, and had my name confirmed by the driver. (Always good practice for the driver to offer the name you booked under so you’re certain you’re getting into the correct car!)
Driver was perfectly polite, reconfirmed my destination and drove smoothly and safely. No complaints!"
25 Oct 2019
Verified Rider
JON HICKEY
"I had booked my journey for my husband well in advance. He was booked to be collected from my mother in laws house at 12.30am. At 12.10am my husband received a call whilst still travelling asking where he and the other passengers were as he was at the property and there was no one there. Had he knocked on the door he would have realised my mother in door was inside awake, so the lights were on. She could have then explained that he was 20 minutes early.
I then get a message from my husband to say that the taxi has been cancelled / despite paying £60 upfront! After several attempts between us we finally made contact with the taxi company. After a lot of toing and froing the taxi driver agreed to still collect them but from a different collection point. They made it home in good time, but a lot of unnecessary distress was caused. Not impressed with MTA taxis and will not be booking with them again. "
23 Oct 2019
Verified Rider
JON HICKEY
"I had booked my journey for my husband well in advance. He was booked to be collected from my mother in laws house at 12.30am. At 12.10am my husband received a call whilst still travelling asking where he and the other passengers were as he was at the property and there was no one there. Had he knocked on the door he would have realised my mother in door was inside awake, so the lights were on. She could have then explained that he was 20 minutes early.
I then get a message from my husband to say that the taxi has been cancelled / despite paying £60 upfront! After several attempts between us we finally made contact with the taxi company. After a lot of toing and froing the taxi driver agreed to still collect them but from a different collection point. They made it home in good time, but a lot of unnecessary distress was caused. Not impressed with MTA taxis and will not be booking with them again. "
23 Oct 2019
Verified Rider
DAVID BALCOMBE
"Helpful call in advance from driver to confirm time and meeting point"
20 Oct 2019
Verified Rider
JOEL MITCHELL
"It was clear the poor chap had a really tight schedule. He was with us 20 mins early and rang every few minutes to hurry us up. He then lost his next job and the trip back felt a bit awkward l. Nice guy but obviously under pressure."
16 Oct 2019
Verified Rider
PAULA LEWIS
"A good experience!"
14 Oct 2019
Verified Rider
A HILLIER BOOKING THIRDDAY
"-"
14 Oct 2019
Verified Rider
MARK LEWIS THIRDDAY
"-"
14 Oct 2019
Verified Rider
DAVID THIRDDAY
"-"
14 Oct 2019
Verified Rider
JOHANNA THIRDDAY
"-"
14 Oct 2019
Verified Rider
CLIVE JENNINGS
"A few minutes late but did call to let us know he was on his way which was a relief . We were initially concerned when there was no taxi waiting as it's the first time we have booked a taxi online. All went ok in the end."
13 Oct 2019
Verified Rider
JESSICA TURNER
"On time, good journey, good service - would use again"
13 Oct 2019
Verified Rider
JAMES CHEW
"Exactly on time, friendly and got me where I needed early - highly recommended."
09 Oct 2019
Verified Rider
JULIETTE GROSS
"good"
01 Oct 2019
Verified Rider
JOANNA WHYTE
"I tried to cancel this booking several times but was unable to - pushed around from pillar to post. Will never use again"
30 Sep 2019
Verified Rider
BEN COX
"On time with a texi, you get what you asked for. "
28 Sep 2019
Verified Rider
LIZ TRUETT
"The driver never turned up."
28 Sep 2019
Verified Rider
LIZ TRUETT
"The driver never turned up."
28 Sep 2019
Verified Rider
SHIRIN CREW
"Lovely driver. Really friendly. Thank you."
23 Sep 2019
Verified Rider
CLAIRE PETTERS
"The car rattled and was filthy, driver was 15 minutes late "
19 Sep 2019
Verified Rider
GIUSEPPE CORONA
"Everything was excellent. "
16 Sep 2019
Verified Rider
ANNE HOUDUSSE
"The driver was particularly attentive and nice. The drive was smooth and he arranged his schedule to best fit the need for my arrival to the station.
I recommend fully"
10 Sep 2019
Verified Rider
JEM KALE
"A nice guy but did not know about our booking and area. Also during the journey the driver left the vehicle for a short term without explaining why...as well as unsafe driving at T junctions.
I got an email and text from you saying we will be picked up 2.30am. Strange.
Thanks "
08 Sep 2019
Verified Rider
VESELINA RADOVANOVA
"No comment"
07 Sep 2019
Verified Rider
JAMES DIGGES
"We struggled to contact our driver when we landed 30 mins early, which makes you stress when he had already text that he was there , so we thought he had left ... after the stress of calling every number on the email and no one answering and the driver not answering we finally got a call at 9 which was our original pick up time that he was outside! Got there in the end but hard at the time after a 10 hr flight when your over tired and can’t think straight .... end of story was we got picked up by requested time and driver was polite ."
31 Aug 2019
Verified Rider
SHIRIN CREW
"Excellent. Thank you."
25 Aug 2019
Verified Rider
FRANCESCA LAKE
"Affordable and on time, with pleasant drivers."
25 Aug 2019
Verified Rider
GRACE BENTLEY
"Little bit of a mix up with the place of arrival. He did call me to let me know and luckily arrived with enough time for my colleague to get her booked train in time. "
23 Aug 2019
Verified Rider
JENNIFER RATTRAY
"Taxi was on time and the car was in good condition. Driver was on mobile for part of the journey to our appointment. Arrived for the return journey on time and we managed to catch our train home. My only problem was the price. "
21 Aug 2019
Verified Rider
BONNIE VASCONCELOS
"Good service and a friendly driver."
13 Aug 2019
Verified Rider
ETHAN PARKIN
"Driver was very early (to pick us up from our wedding which we didn’t want to leave early) and didn’t wear his seatbelt. The journey was fine though"
09 Aug 2019
Verified Rider
VINCENT WARY
"Very nice driver and very good journey"
07 Aug 2019
Verified Rider
SLAINE OHALLORAN
"My driver was fine, except that he phoned me repeatedly trying to get me to amend my pickup time to be earlier."
01 Aug 2019
Verified Rider
DAVID BOWERS
"Prompt, reliable service. We had tight timescales for the return journey but your driver was there waiting and got us to our destination on time. Thank You."
25 Jul 2019
Verified Rider
PAUL CAMIC
"Excellent service. Polite driver, lovely car, would definitely book again. "
23 Jul 2019
Verified Rider
OLIVIER CUYPERS
"Nice driver. Contact before the journey. On time. Nice drive."
21 Jul 2019
Verified Rider
CHRISTIAN BARANOWICZ
"Lovely chap"
10 Jul 2019
Verified Rider
CHRISTIAN BARANOWICZ
"Lovely chap"
10 Jul 2019
Verified Rider
DARREN GOFF
"Excellent service."
10 Jul 2019
Verified Rider
VIRGILE OLIVE
"superb driver"
09 Jul 2019
Verified Rider
ANUPAM AGNIHOTRI
"."
26 Jun 2019
Verified Rider
ANUPAM AGNIHOTRI
"."
26 Jun 2019
Verified Rider
BEN FEBEN
"Excellent communication and incredibly helpful and flexible"
23 Jun 2019
Verified Rider
PAULINE GILES
"Prompt efficient service"
17 Jun 2019
Verified Rider
MICHAEL RIVETT
"On time nice ride and safe "
12 Jun 2019
Verified Rider
ROBERT CLARK
"I ordered (and paid for) an E Class Mercedes or similar and the car provided was an old Toyota."
10 Jun 2019
Verified Rider
JAMES SMITH
"Driver was prompt friendly and got me to my destination quickly and safely "
01 Jun 2019
Verified Rider
SAM WOODBRIDGE
"Our taxi did not arrive at all. The office was called and they were closed. It was the taxi to take us home from our wedding day. I will NEVER use this company again. "
01 Jun 2019
Verified Rider
FATIMA SIAL
"Really lovely service, defo will take again."
31 May 2019
Verified Rider
CRAIG COGGLE
"It was good "
29 May 2019
Verified Rider
PETRA WENZEL
"I noted on my booking that we will arrive with the eurostar - so i would have suggested that it would have been logical that the driver would wait at the ‚eurostar‘ entrance. Which he did not. We are not familiar with the station in ashford - therefor did not know that there is a second entrance. The driver did not open the passengers doors even not the rare door for the luggage. A maximum of unpolitness. "
18 May 2019
Verified Rider
WENDY VILJOEN
"Driver was very accommodating and polite"
13 May 2019
Verified Rider
XAVIER FAUQUET
"Excellent service. I recommand"
03 May 2019
Verified Rider
CIARA KAVANAGH
"Lovely driver. He wheeled our luggage to the car for us. We had a very comfortable journey from the airport to our destination and our return journey was just as pleasant. We will definitely travel this way again now. "
03 May 2019
Verified Rider
ALISON BENNETT
"Dodgy people carrier/minivan. Am just glad anyone turned up at all and on time. Ashford is difficult to find any taxi company that will turn up. "
11 Apr 2019
Verified Rider
WILLIAM JARVIS
"OK"
06 Apr 2019
Verified Rider
ALEX RIDDLE
"Arrived 10 mins late - lucky I gave plenty of time for my train.
Driver was apologetic "
01 Apr 2019
Verified Rider
JENNI
"Great driver. Punctual and friendly. Will use again. Thanks "
01 Apr 2019
Verified Rider
ISOBEL PARSONS
"Ended up being over 10 mins early so I felt a little rushed to get ready "
30 Mar 2019
Verified Rider
JASMINE MADDOCK
"Driver was fine and on time."
16 Mar 2019
Verified Rider
SABRINA CAMPBELL
"perfect for what I needed, no complaints at all "
14 Mar 2019
Verified Rider
GIENNADIJ ZIELINSKI
"Amazing service"
12 Mar 2019
Verified Rider
DAVID BRYANT
"Highly recommended"
02 Mar 2019
Verified Rider
ROBERT MACDONALD
"Iman was brilliant driver. A credit to taxi code."
14 Feb 2019
Verified Rider
EVE HALL
"On time, nice driver. "
04 Feb 2019
Verified Rider
JO DAVIES
"Driver was on time and very friendly and chatty, will definitely use again. Thank you"
26 Jan 2019
Verified Rider
STUART COOPER
"Great Service, will defiantly use again"
31 Dec 2018
Verified Rider
PETER TYLDESLEY
"It was good but I paid £1.50 for SMS notifications and didn't receive any. Also quite pricy, but was useful being able to book online."
27 Dec 2018
Verified Rider
GIENNADIJ ZIELINSKI
"Very Good service"
21 Dec 2018
Verified Rider
NICK BUTCHER
"Good service, friendly, on time. "
17 Dec 2018
Verified Rider
DARREN SMITH
"Taxi was on time. Driver was polite. Car was clean and well driven. Will use this service again. "
09 Dec 2018
Verified Rider
LUKE WHITE
"Booked two vehicles, midday vehicle good communication , on time and good service. Second vehicle cancelled by email no substitute, poor reliability won't use again if reliability needed."
17 Nov 2018
Verified Rider
NORMAN BARNES
"The taxi never showed up and left 7 people stranded at 22:30 on a Saturday night. If I could give NO STARS I most certainly would. Will never use this again."
14 Oct 2018
Verified Rider
PAUL TOMKINS CAIRNEY
"MTA Taxis were brilliant. The driver turned up nicely on time both going and coming back. He sent text alerts to say when he was on his way. The driver was very friendly and chatty and helped us with our bags both times.
Excellent service would definitely use again."
19 Sep 2018
Verified Rider
GEORGE
"Very impressed with service! Would definitely use again. "
16 Sep 2018
Verified Rider
GARETH JONES
"Kept in touch. Perfectly polite. Nice car. Arrived on time. Good service."
07 Aug 2018
Verified Rider
LAYLA LEE
"Very good"
04 Aug 2018
Verified Rider
VERNON ROSSER
"On time and good journey "
20 Jul 2018
Verified Rider
KEVIN HAYES
"On time and great contact"
17 Jul 2018
Verified Rider
STEPHEN CHEEK
"."
02 Jul 2018
Verified Rider
MATTHEW FOREST
"Drivers arrived on time. That's about the only positive aspect I can remember.
We had expected a Mercedes Viano as per the booking (paid a little extra for a larger vehicle as this was a special occasion), but the vans used were cramped and uncomfortable with only 6 seats, 3 of which were tip-up.
The outbound taxi had music on at full blast in the passenger section and the driver was totally uninterested in us. Meet and greet? He didn't even know where we were going. We had to bang on the glass and ask for the music to be turned down. We were then driven at breakneck speed to the destination.
The return journey was nothing short of terrifying, we were hurtled around windy, wet roads, and on two occasions overtaking manoeuvres were made that were nothing short of reckless.
As the event organiser I was highly embarrassed to have subjected my guests to such an experience.
I had expected something better for the price. £120 to travel 25 miles with no regard to curtesy, comfort or safety. Needless to say I will not be using this service again."
09 Apr 2018
Verified Rider
ROSA VASCONCELOS
"The driver was on schedule and carefully confirmed he would do the pick-up as requested, arrived safely and on time to the station. Very good."
21 Mar 2018
Verified Rider
RUTH BIRSE
"Very good, thank you for your service in trying conditions!"
27 Feb 2018
Verified Rider
SUE BROWN
"Very good service for both outward and return journey. Punctual, friendly service."
19 Feb 2018
Verified Rider
GEMMA ARCHER
"Really lovely company! Highly recommend! "
23 Jan 2018
Verified Rider
ANDREA VROEMEN-CERMAKOVA
"Driver pleasant -was on time as booked."
28 Dec 2017
Verified Rider
BOYER CHRYSTELLE
"you did not come! Did not answer the phone! pay me back quickly! I am waiting for your refund email!!!!!! "
25 Dec 2017
Verified Rider
OLIVER BALME
"Fine no problems at all. Punctual and journey time quicker than I thought. Many thanks Oliver."
04 Dec 2017
Verified Rider
RIICHIRO YAMAMOTO
"Thank you Boss! you were amazing! we had really good day"
11 Nov 2017
Verified Rider
ANDREW MALTBY
"Driver phoned me when he was close by and asked if I was ready 20 minutes before my booking time.He Then said if I wasn't he would wait.I was ready.so get paid Thank you I'll be 5 minutes.He was.Very polite and friendly guy and we talked all the way to my home.Great Proffesional driver also"
14 Oct 2017
Verified Rider